Medium
Block 11 on Atag Premier

Your boiler has temporarily stopped providing heating because it detected that the water is moving too slowly or building up too much heat inside the system.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Maximum (cid:1)T of flow and return sensor in central heating has repeatedly been exceeded. During the block normal operation of the hot water supply is possible. The pump continues to operate at minimum capacity during the block.

From this model's manual
Verified against the Atag Premier installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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