Atag Premier Fault codes & diagnostics

38 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2000-2007 Discontinued
GC Numbers 47-310-0147-310-02

Replaced by: Q Series

Download the Atag Premier manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 30 High 7 Medium

All 38 documented codes

Tap any card for details

FILL (flashing)

Your boiler has detected that the water pressure inside your heating system is too low, meaning it needs to be topped up with more water to work correctly.

High DIY-safe

What to check first

  1. Locate the external filling loop, which is usually a flexible silver braided hose connecting two pipes near the boiler.
  2. Open the valves at both ends of the filling loop to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and ensure the filling loop is disconnected if required by your specific installation.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
00

Your boiler is struggling to light the burner safely and has stopped working to prevent potential issues.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe

Related codes

01

Your boiler has detected an external safety signal, such as a fire alarm or frost thermostat, which has instructed the unit to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • External safety circuit link
  • External controls wiring
  • Main PCB

Related codes

02

Your boiler is failing to light the internal burner, which means it cannot produce any heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

03

Your boiler is overheating internally, so it has shut down as a safety precaution to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • Combustion seal

Related codes

04

Your boiler has detected an interruption to its power supply or a electrical signal glitch that has caused it to stop working.

High Engineer only £120-250

Parts commonly replaced

  • Control board
  • Wiring harness
  • Power supply unit

Related codes

05

Your boiler's internal computer has encountered a critical error and is unable to safely manage the heating process, causing the system to shut down.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Control Unit)
  • Wiring Harness

Related codes

11

Your boiler has detected that the water inside the system is overheating because it cannot move around your radiators fast enough.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Flow and return sensors

Related codes

12

Your boiler has detected that the water inside the system is getting too hot too quickly while trying to heat your tap water, so it has temporarily paused hot water production to prevent damage.

Medium Engineer only £150-300

Parts commonly replaced

  • DHW plate heat exchanger
  • DHW flow sensor
  • NTC sensors

Related codes

19

Your boiler has shut down because the water returning to it from your radiators is too hot, suggesting the system is struggling to move or cool the water effectively.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Return temperature sensor
  • Heat exchanger

Related codes

Showing 11–20 of 38
28

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for venting waste gases, is spinning correctly.

High Engineer only £200-400

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

60

Your boiler's internal settings have been incorrectly configured, preventing it from knowing the correct power levels needed to operate safely.

High Engineer only £120-250

Parts commonly replaced

  • Control Board (PCB)
  • Control Panel

Related codes

67

Your boiler has detected an unusual temperature difference between two pipes while it is idle, likely due to a faulty sensor or a sticking valve.

Medium Engineer only £150-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Diverter valve

Related codes

80

Your boiler has automatically shut down because the exhaust gases getting too hot, likely due to a flow issue or a sensor misreading.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas sensor
  • Heat exchanger
  • Pump

Related codes

81

Your boiler has detected that a critical safety sensor responsible for monitoring exhaust gases has become disconnected, so it has safely shut itself down to prevent operation until the issue is fixed.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

82

Your boiler has detected a faulty electrical signal from its exhaust monitoring system, which has forced the unit to shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

85

Your boiler is currently struggling to sense water moving through the system and has automatically started a short process to clear any trapped air before it attempts to fire up again.

Medium Engineer only £120-250

Parts commonly replaced

  • Flow switch
  • Circulating pump
  • Diverter valve

Related codes

Block 01

Your boiler has stopped working because an external safety device, such as a frost thermostat or a cylinder cut-off, has sent a signal that it needs to shut the system down.

High Engineer only £120-250

Parts commonly replaced

  • External frost thermostat
  • Cylinder overheat stat
  • External wiring link
Block 11

Your boiler has temporarily stopped providing heating because it detected that the water is moving too slowly or building up too much heat inside the system.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

Block 12

Your boiler has temporarily stopped heating your hot water because the internal pipes are getting too hot, though your home heating should still work normally.

Medium Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Plate heat exchanger
  • NTC sensors
Showing 21–30 of 38
Block 60

Your boiler's computer has been set up with incorrect power limits, meaning it cannot safely regulate how much energy it uses to heat your home.

Medium Engineer only £120-200

Parts commonly replaced

  • Control PCB
Block 67

Your boiler has detected an unexpected temperature difference between its internal pipes while it is turned off and is currently holding to prevent system strain.

Medium Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • System bypass valve
Block 80

Your boiler has automatically paused itself because the exhaust gases getting rid of the fumes have become dangerously hot.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • PCB

Related codes

Block 81

Your boiler has detected that the exhaust gases are not being cleared away efficiently, so it has safely shut down to prevent the buildup of fumes.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue fan
  • Venturi
  • Flue seals

Related codes

Block 82

Your boiler has detected a faulty reading from a safety sensor in the exhaust system and has stopped working to prevent any potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

Block 85

Your boiler is pausing because it cannot detect water moving through the system, so it is running an automatic process to clear trapped air before retrying.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • System pressure relief valve

Related codes

C20

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has stopped operating to prevent potential overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return temperature sensor
  • Wiring harness

Related codes

C40

Your boiler has detected that the water pressure inside the system is too low for it to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two valves connecting your cold water mains to your heating pipes.
  2. Slowly open the valve(s) to allow water into the system while watching the pressure gauge on the front of the boiler.
  3. Stop filling once the needle on the gauge reaches the green zone, typically between 1.0 and 1.5 bar, then tightly close the valves.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Pressure relief valve
Error 00

Your boiler is struggling to light correctly or stay lit, which means the system has safely shut itself down to prevent any issues.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
Error 01

Your boiler has detected an electrical fault in its internal control system that is preventing it from operating safely.

High Engineer only £180-350

Parts commonly replaced

  • Main Control PCB
  • Wiring harness
  • External controls/Thermostat

Related codes

Showing 31–38 of 38
Error 02

Your boiler is trying to start up but is failing to light the burner, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board
Error 03

Your boiler has detected that the internal components are getting too hot, so it has safely shut itself down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • Temperature sensor
  • Flue seal
  • Fan

Related codes

Error 04

Your boiler has detected an issue with its electrical power supply or an internal electronic processing error.

High Engineer only £150-300

Parts commonly replaced

  • Control board (PCB)
  • Wiring harness
Error 05

Your boiler has detected an internal fault with its main electronic computer system, causing it to shut down for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Control Unit

Related codes

Error 12

Your boiler has stopped working because an internal electrical protection fuse has blown, cutting power to the control system.

High Engineer only £120-200

Parts commonly replaced

  • 3AT internal fuse
  • Control PCB
Error 19

Your boiler has detected that the water returning from your radiators is too hot, causing it to shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Return NTC sensor
  • Primary heat exchanger
Error 28

Your boiler has stopped working because it cannot confirm that the internal fan, which is essential for safely venting combustion gases, is spinning correctly.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • PCB
HIGH

Your boiler has stopped working because the water pressure inside the system has become too high, which is a safety mechanism to prevent damage.

High DIY-safe

What to check first

  1. Locate a radiator bleed valve and use a key to release water into a container until the pressure gauge drops to 1.5 bar.
  2. Alternatively, use a drain-off valve at a low point in the system to remove excess water.
  3. Check that the filling loop valves are fully closed and not passing water into the system.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor