High
Block 01 on Atag Q 30CR

Your boiler has been automatically shut down because an external safety device, such as a frost thermostat or a heat link, has triggered a signal to stop the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

External safety contact cut off

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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