High
Error 69 on Atag Q 30CR

Your boiler's electronic control panel is not receiving power or is failing to communicate, meaning the boiler has completely shut down and cannot be operated.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

no or incorrect display

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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