What the manual says
Manufacturer manualNo flame signal after 4 ignition attempts (lockout) — gas tap closed; incorrect ignition distance; gas inlet pressure too low or disappears; gas valve or ignition unit not receiving voltage; condensate discharge blocked; gas valve set incorrectly. See TDS012 on atmos-i.co.uk for extended diagnostic.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 4: no call-out fees, no surprise bills.
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Related fault codes
All 25 fault codes on the Interopen HE22
Seeing a different code? Every code this model can display, in one place.