High Lockout
E109 on Baxi 600 Combi (range)

Your boiler is struggling to move water around the system before it starts the ignition process, which is preventing it from firing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pre-circulation fault.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that water isn't moving through the unit quickly enough just before the burner ignites. The most common reason is a failing or seized circulation pump, though it can also be triggered by a build-up of sludge or debris blocking the pathways within the heat exchanger.

This fault is frequently seen in autumn when the heating is turned back on for the first time, as pump components can seize up after being idle throughout the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful