High Lockout
E118 on Baxi 600 Combi (range)

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Primary system water pressure too low (< 0.5 bar).

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below a safe level, causing the boiler to shut down to prevent internal damage. The most common reasons are a slow leak from a radiator valve or pipework, or air being released from the system through the radiators or an internal auto-air vent.

This issue often appears when you turn your heating back on after summer, as the change in temperature can reveal small leaks or trapped air in the pipes.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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