High Lockout
E270 on Baxi 600 Combi (range)

Your boiler has sensed it is getting too hot too quickly, likely because water isn't moving through the system properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Circulation fault (dry fire).

What causes this fault?

This fault occurs when the boiler's internal sensors detect the temperature rising far too quickly, often because there is no water flow to carry the heat away. The most common reasons are a failed circulation pump that can no longer push water through the pipes, or a blockage caused by a build-up of debris or limescale. In some cases, it may also be caused by air trapped in the system or a blockage in the heat exchanger.

This fault is frequently seen in autumn when the heating is turned on for the first time after summer, as pump components can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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