What the manual says
Manufacturer manualTemporary flame loss
Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
DIY fix possible
Check that your gas pre-pay meter has credit (if applicable)Check that other gas appliances in your home are working correctlyPress the Reset button for five secondsEnsure the external condensate pipe is not frozen if it is currently cold weather
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