Emergency
ON OFF FLASH on Baxi 800

Your boiler has detected that the electrical wiring coming into the unit from your house has been connected the wrong way around.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Live and neutral reversed error

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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