Baxi 824 SYSTEM Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Gas 2019-present
GC Number 41-470-74
Download the Baxi 824 SYSTEM manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 13 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-470-74 824 SYSTEM 2019–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 17 documented codes

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09

Your boiler has detected an issue with the internal wiring or the valve that controls the gas supply, meaning it has safely shut down to prevent unsafe operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve connection cable
  • Gas valve

Related codes

15

Your boiler has detected a problem with the temperature sensor on the central heating system, so it has temporarily stopped working to prevent overheating.

High Engineer only £100-£200

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring Harness

Related codes

20

Your boiler has temporarily stopped working because a sensor that measures the temperature of the water returning from your radiators is not reading correctly.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring Harness

Related codes

28

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases leaving the unit, causing it to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

40

Your boiler has temporarily stopped because it detected a problem with the temperature readings between the flow and return pipes.

Medium DIY-safe £90-£180

What to check first

  1. Switch the boiler off at the fused spur or mains supply.
  2. Wait approximately 30 to 60 seconds for the system to fully reset.
  3. Turn the boiler back on and check if the error clears once it attempts to fire.

Parts commonly replaced

  • NTC Temperature Sensor
  • Flow/Return Sensor Harness

Related codes

109

Your boiler has stopped working because it has detected a lack of water flowing through the system, which can cause it to overheat.

High Engineer only £150-350

Parts commonly replaced

  • Circulating pump
  • Automatic bypass valve
  • Flow sensor

Related codes

110

Your boiler has automatically shut down because the temperature around the exhaust flue became dangerously high, triggering a crucial safety lock.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue NTC thermistor
  • Safety thermostat
  • Flue assembly

Related codes

118

Your boiler has stopped working because the amount of water circulating inside your heating system has dropped below the required level.

High DIY-safe

What to check first

  1. Locate the filling loop (a silver flexible hose) underneath the boiler.
  2. Open the valves at both ends of the hose to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches 1.5 bar, then firmly close both valves.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

125

Your boiler has detected that water is not moving correctly through the internal heating system, preventing it from heating your home or water safely.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • Flow sensor

Related codes

128

Your boiler has lost its flame while it was running, meaning it cannot stay alight to provide heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check that your gas supply is active (e.g., check other gas appliances or your meter credit)
  2. Restart the boiler by pressing the reset button for five seconds
  3. Check if the condensate pipe (the plastic pipe leading outside) is frozen or blocked

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

130

Your boiler has detected that the temperature in the exhaust flue is too high, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • PCB

Related codes

133

Your boiler has stopped working because it cannot light its internal flame, which is usually due to an issue with the gas supply or the ignition system.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

134

Your boiler has failed to ignite or has lost its flame because it isn't receiving the gas it needs to stay lit.

High DIY-safe £120-£350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position.
  2. If you have a prepay meter, check that you have sufficient credit and that the meter is not 'locked'.
  3. Check if other gas appliances in your home, such as a hob, are working correctly.
  4. Restart the boiler by pressing the reset button for five seconds.

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Flame Sensing Electrode
  • Spark Generator
135

Your boiler has lost its connection to the gas supply due to an internal technical fault and cannot stay lit.

High Engineer only £150-380

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Ignition Electrode

Related codes

160

Your boiler has stopped working because it cannot properly clear exhaust gases, so it has safely shut itself down to prevent a hazard.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

321

Your boiler has lost the ability to measure the temperature of your hot water, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water NTC Sensor

Related codes

384

Your boiler has temporarily locked out because it cannot detect a steady gas supply or has encountered an internal safety check failure.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB
  • Electrode assembly

Related codes

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