High Lockout
E1 on Baxi Avanta

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Overheated – try bleeding your radiators

What causes this fault?

This fault occurs when the water inside the boiler reaches an unsafe temperature, triggering a safety sensor to cut the power. The most common reasons are a lack of water flow caused by a failing pump, a blockage in the system, or air trapped within the pipework. Essentially, the heat cannot be moved away from the boiler quickly enough, causing it to overheat.

This fault is often seen in autumn when heating systems are turned on for the first time after summer, as pump components can seize up during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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