Baxi BBU 45/4 Fault codes & diagnostics

11 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 13.2 kW 2009-2015 Discontinued
GC Numbers 37-047-1437-047-1637-047-1737-047-1837-047-1944-075-09
Download the Baxi BBU 45/4 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
11 High

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
44-075-09 Bermuda BBU 15 HE 2009–2015

All 11 documented codes

Tap any card for details

E20

Your boiler is struggling to read its internal temperature, so it has safely shut itself down to prevent it from getting too hot.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
E28

Your boiler has detected that the internal control computer installed is not the correct version intended for this specific model, preventing it from operating safely.

High Engineer only £250-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

E50

Your boiler is struggling to accurately measure the temperature of the water used for your taps, which usually prevents the unit from heating water correctly.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
  • Wiring harness

Related codes

E110

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • High limit thermostat
  • NTC thermistor
  • Pump
  • PCB

Related codes

E125

Your boiler has detected that hot water is not flowing properly around your radiators or pipes, so it has shut down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter

Related codes

E131

Your boiler experienced a power cut or electrical blip while it was already trying to deal with an existing system error, meaning it has now lost track of what triggered the fault.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Wiring harness

Related codes

E133

Your boiler has stopped working because it cannot detect a flame or is not receiving a steady supply of gas.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E155

Your boiler has detected an internal communication error and has safely shut itself down as a precaution.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

E158

Your boiler has detected a blockage or issue in the pipe that carries away internal wastewater, causing it to shut down to prevent internal damage.

High Engineer only £120-200

Parts commonly replaced

  • Condensate trap
  • Condensate siphon
  • External condensate pipe

Related codes

E160

Your boiler has stopped working because the mechanical fan responsible for pushing out waste gases is failing to communicate with the system.

High Engineer only £180-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Lockout

Your boiler has stopped running as a safety precaution and needs a manual restart to try and light the flame again.

High DIY-safe £0-180

What to check first

  1. Turn the control thermostat knob 'A' anti-clockwise to the 'RESET' (OFF) position.
  2. Wait for at least 3 minutes to allow any gas to clear.
  3. Turn the knob clockwise back to the maximum setting to restart the boiler.

Parts commonly replaced

  • Thermocouple
  • Gas Valve
  • Ignition Electrode

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.