What the manual says
Manufacturer manualThis is indicated by the red light coming on at the back boiler control panel. Turn the control thermostat knob 'A' anti-clockwise to 'RESET' (OFF)... To restart the boiler, turn on the gas supply at the gas service cock and turn the control thermostat knob 'A' anti-clockwise to the 'Reset' position then clockwise to maximum. DO NOT ATTEMPT TO RELIGHT UNTIL AT LEAST 3 MINUTES HAVE GONE BY.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like Lockout: no call-out fees, no surprise bills.
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