High
H.03 – .02 on Baxi Bermuda

Your boiler has lost its flame while running and has shut down for safety, meaning you won't have any heating or hot water until it is fixed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame error – no flame during operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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