Technical description
Internal error
What causes this fault?
This fault occurs when the boiler's main control board experiences a software crash or fails to communicate with the internal sensors correctly. It is often caused by a sudden electrical surge, loose internal wiring, or a critical hardware failure within the printed circuit board itself.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →