Baxi Duo-tec Combi Fault codes & diagnostics

58 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-40 kW 2007-2016 Discontinued

Replaced by: Duo-tec 2 Combi

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3 Emergency 48 High 4 Medium 3 Low

All 58 documented codes

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E01

Your boiler has stopped working because it has failed to ignite, which means you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E02

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • Primary heat exchanger

Related codes

E03

Your boiler has detected an issue with the ventilation system that clears away exhaust gases, so it has safely shut down to prevent any risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue pressure switch
  • Pressure switch tubes
  • Air pressure sensing probe
  • PCB

Related codes

E04

Your boiler is failing to light the burner, meaning it cannot provide you with any heating or hot water until the issue is resolved.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

E4

Your boiler is not firing up properly, which means it cannot light the gas to provide heat or hot water.

High DIY-safe £100-300

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Ensure your credit is topped up if you have a pre-payment gas meter.
  3. Press and hold the 'R' or 'Reset' button for at least 2 seconds.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E05

Your boiler is struggling to accurately measure the temperature of the water used for your radiators, causing it to stop heating to prevent internal damage.

High Engineer only £120-200

Parts commonly replaced

  • Central heating flow NTC sensor
  • Wiring harness
E06

Your boiler is currently unable to read the temperature of the water flowing through it, so it has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC Sensor
  • Sensor Wiring Harness

Related codes

E07

Your boiler has detected an issue with the sensor that monitors the temperature of the gases leaving your flue, causing the system to stop working as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flue sensor
  • Wiring loom

Related codes

E09

Your boiler is having trouble communicating with the part that controls the gas supply, so it has safely shut itself down to prevent any issues.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve unit
  • Printed circuit board (PCB)

Related codes

E10

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (a flexible silver hose under the boiler).
  2. Open the valves at both ends of the hose to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (between 1 and 1.5 bar).
  4. Close both valves tightly and remove the hose if required.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

Showing 11–20 of 58
E11

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage to its internal components.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Primary flow sensor
  • Domestic hot water heat exchanger

Related codes

E12

Your boiler is struggling to detect water flow or pressure, so it has safely shut itself down to prevent damage.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge; if it is below 1 bar, use the filling loop to top the system up to between 1 and 1.5 bar
  2. Turn the boiler off and on again to reset the sensor
  3. Check all radiators for signs of leaks which might be causing pressure drops

Parts commonly replaced

  • Diverter valve
  • Pressure differential switch
  • Pressure sensor

Related codes

E13

Your boiler's safety sensor is stuck, which prevents it from starting because it cannot confirm that the fan is working correctly.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Venturi
  • Fan assembly

Related codes

E15

Your boiler is having trouble communicating with the part that controls the gas flow, meaning it cannot light the burner to provide heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E18

Your boiler is currently topping itself up with water automatically and is simply waiting for the process to complete before it resumes normal heating.

Low Engineer only £0-£100

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor

Related codes

E19

Your boiler has detected that the water pressure in your system is incorrect and it cannot safely maintain the correct level.

Medium DIY-safe £90-180

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes beneath the boiler.
  2. Open the small valve or taps on the filling loop to allow cold mains water to enter the system.
  3. Watch the pressure gauge on the front of the boiler and close the valves once the needle reaches 1.5 bar.

Parts commonly replaced

  • Pressure sensor
  • Filling loop valve

Related codes

E20

Your boiler has lost the ability to accurately measure the water temperature for your central heating, so it has shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring Harness

Related codes

E28

Your boiler has detected an issue with the sensor that monitors the temperature of the gases leaving your flue, meaning it has shut down as a precaution to ensure it is operating safely.

High Engineer only £120-220

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

E30

Your boiler's temperature sensor is providing faulty readings, so the system has shut down to prevent overheating or operating inefficiently.

High Engineer only £120-220

Parts commonly replaced

  • NTC Flow Sensor
  • Wiring Harness

Related codes

E31

Your boiler has lost the digital connection to its control panel or remote thermostat, preventing it from receiving instructions to heat your home.

High Engineer only £150-250

Parts commonly replaced

  • Connection wire/wiring loom
  • PCB (Printed Circuit Board)
  • Remote interface module

Related codes

Showing 21–30 of 58
E32

Your boiler has detected that limescale buildup is affecting the sensor that monitors your hot water flow, which may lead to lukewarm water or inconsistent temperatures.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) Flow Sensor
  • Plate Heat Exchanger

Related codes

E35

Your boiler has detected a flame signal when it is not supposed to be running, which forces the system to shut down as a safety precaution.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Flame Rectification Probe

Related codes

E40

Your boiler is currently unable to read the temperature of the water returning to it, which prevents it from heating your home or water safely.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Sensor
  • Wiring harness
E50

Your boiler is struggling to accurately detect the temperature of the water it is heating, so it has shut down to prevent the system from overheating.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor

Related codes

E53

Your boiler is struggling to breathe properly because the exhaust pipe outside might be blocked or the gas is not burning correctly, causing the system to shut down for safety.

High DIY-safe £100-250

What to check first

  1. Check the external flue terminal (the exhaust pipe on your outside wall) for obstructions like bird nests, leaves, or debris.
  2. Carefully remove any visible blockages from the end of the pipe.
  3. Reset the boiler by turning the selector switch to 'R' for at least five seconds.

Parts commonly replaced

  • Flue seals
  • Gas valve
  • PCB

Related codes

E55

Your boiler has lost its fine-tuning and needs to undergo a self-calibration process to ensure the gas and air are burning efficiently.

High DIY-safe £0-120

What to check first

  1. Press and hold the 'R' (Reset) button for at least 2 seconds.
  2. Wait for the boiler to complete its automatic calibration sequence, which may take several minutes.
  3. Ensure all radiator valves are open to allow the boiler to disperse heat during the process.

Parts commonly replaced

  • None (usually a software reset)
  • Flame sensing electrode
  • Gas valve

Related codes

E78

Your boiler has lost the ability to measure the water pressure accurately, which has caused it to stop running for safety.

High Engineer only £140-£220

Parts commonly replaced

  • Water pressure sensor
  • Sensor wiring harness

Related codes

E80

Your boiler's main computer has encountered an internal error and cannot communicate with the system to operate correctly.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E92

Your boiler has failed to calibrate its internal settings correctly during a self-check of the gas and air mixture.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Electrode
  • PCB

Related codes

E96

Your boiler is struggling because the electrical voltage being supplied to it is lower than it needs to be to operate correctly.

High Engineer only £120-250

Parts commonly replaced

  • Electrical PCB
  • Wiring harness
  • Main power supply

Related codes

Showing 31–40 of 58
E109

Your boiler is struggling to move water around the system effectively, which is causing it to shut down to prevent overheating.

High DIY-safe £120-280

What to check first

  1. Check that the boiler pressure is between 1 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and internal stop taps are fully open.
  3. Gently bleed your radiators to remove any trapped air pockets.

Parts commonly replaced

  • Central heating pump
  • Magnetic system filter
  • Main heat exchanger

Related codes

E110

Your boiler has detected that it is overheating and has automatically switched itself off to prevent any damage or safety hazards.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • PCB
  • System filter

Related codes

E117

Your boiler has detected that there is too much water pressure in the system, which can cause it to shut down for safety.

Medium DIY-safe £0-120

What to check first

  1. Check that the filling loop taps are fully closed
  2. Switch off the boiler and allow the system to cool
  3. Bleed water from a radiator using a bleed key into a container
  4. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

E118

Your boiler has stopped working because the water pressure in the system has dropped too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver braided hose with small lever valves under the boiler).
  2. Slowly open both lever valves to allow water into the system.
  3. Watch the pressure gauge and close both valves firmly once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

E119

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£100

What to check first

  1. Locate the filling loop (a flexible silver hose) underneath the boiler.
  2. Open the small valve(s) on the filling loop to allow water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches 1.5 bar.
  4. Close the valve(s) tightly and ensure the pressure remains stable.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

E125

Your boiler is struggling to pump water around your heating system effectively, so it has shut down to prevent damage from overheating.

High Engineer only £150-300

Parts commonly replaced

  • Circulation Pump
  • Diverter Valve
  • Flow Sensor

Related codes

E128

Your boiler started to heat up but the flame went out unexpectedly while it was running.

High DIY-safe £120-£350

What to check first

  1. Check that your gas emergency control valve is fully open
  2. If you have a prepaid gas meter, check that you have sufficient credit
  3. Attempt to reset the boiler by turning the selector switch to 'R' for five seconds

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

E129

Your boiler has lost its flame while trying to automatically adjust its settings for efficient burning.

High Engineer only £100-£350

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • PCB

Related codes

E130

Your boiler has detected that the flue gases are getting too hot, so it has safely shut itself down to prevent any damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • Primary heat exchanger

Related codes

E131

Your boiler has detected that the electricity supply was cut off while it was trying to protect itself from overheating or circulation issues.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • PCB
  • NTC Sensor

Related codes

Showing 41–50 of 58
E133

Your boiler is failing to ignite because it is not receiving enough gas or cannot detect a flame.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E135

Your boiler's internal computer has encountered a software glitch or a communication error that is preventing it from running properly.

High DIY-safe £280-550

What to check first

  1. Locate the reset button or turn the selector switch to 'R'
  2. Hold for 5 seconds and then release
  3. Wait 2-3 minutes to see if the boiler restarts normally

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Loom

Related codes

E151

Your boiler's computer has detected an internal error and has shut down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

E152

Your boiler’s internal computer has encountered a memory error and cannot safely manage the heating process, meaning it has shut down to protect itself.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E153

Your boiler is signalling that the reset button has been pushed even though no actual error has been detected.

Low DIY-safe

What to check first

  1. Turn the boiler off at the mains power switch.
  2. Wait for 60 seconds to allow the internal electronics to fully power down.
  3. Switch the power back on and observe if the boiler resumes normal operation.

Related codes

E154

Your boiler has detected that water is not circulating correctly through the system, often due to a pump issue or a blockage.

High Engineer only £180-450

Parts commonly replaced

  • Circulating Pump
  • Flow Temperature Sensor
  • Main PCB

Related codes

E160

Your boiler has detected that the fan, which is essential for safely venting exhaust gases, is not operating correctly and has shut itself down to keep you safe.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

E161

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E162

Your boiler’s internal computer has encountered a serious communication error and has safely shut down to prevent further issues.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

E164

Your boiler has lost the ability to measure how much water is inside its system because a sensor has become disconnected or faulty.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

Showing 51–58 of 58
E168

Your boiler has detected a brief power interruption or an internal electronic glitch that has caused the system to stop working safely.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E193

Your boiler has detected trapped air bubbles that are preventing the water from circulating correctly, causing it to shut down to protect itself.

Medium DIY-safe £90-180

What to check first

  1. Turn off your boiler and wait for it to fully cool down
  2. Go around your home and bleed all radiators using a radiator key to release trapped air
  3. Check the pressure gauge on the front of the boiler and top up to 1.5 bar using the filling loop
  4. Restart the boiler to see if the error clears

Parts commonly replaced

  • Automatic air vent
  • Circulation pump
  • Pressure relief valve

Related codes

E270

Your boiler has detected that it is overheating because water is not moving through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the gauge
  2. Ensure all radiator valves and any isolation valves under the boiler are fully open
  3. Gently bleed your radiators to remove trapped air
  4. Reset the boiler to see if the fault clears

Parts commonly replaced

  • Circulating Pump
  • Main Heat Exchanger
  • Temperature NTC Sensors

Related codes

E317

Your boiler has detected an issue with the electrical frequency coming from the mains power supply or a fault within its own internal control board.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Voltage Protector/Surge Protector

Related codes

E321

Your boiler has detected a problem with the sensor that monitors hot water temperature, which may mean you have no hot water or the temperature is inconsistent.

High Engineer only £90-160

Parts commonly replaced

  • Hot water NTC thermistor
  • Connecting wiring harness

Related codes

E384

Your boiler thinks it sees a flame even though the gas supply should be turned off, which is a safety conflict that prevents the system from starting.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ignition/Sensing Electrode
  • Printed Circuit Board (PCB)

Related codes

E385

Your boiler has stopped working because it isn't receiving enough electrical power from the mains supply to run safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Power Supply Components

Related codes