High
E40 on Baxi Duo-tec Combi

Your boiler is currently unable to read the temperature of the water returning to it, which prevents it from heating your home or water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

NTC Return sensor fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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