Baxi EcoBlue Fault codes & diagnostics

24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural GasLPG 12-40 kW 2015 onwards Discontinued

The EcoBlue range comes in 1 type

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Download the Baxi EcoBlue manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 21 High 2 Medium

All 24 documented codes

Tap any card for details

20

Your boiler's temperature sensor is providing faulty readings, so the system has shut down to prevent overheating or operating incorrectly.

High Engineer only £120-200

Parts commonly replaced

  • Central heating NTC sensor
  • Wiring harness

Related codes

28

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases leaving the unit, causing it to shut down for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

40

Your boiler is struggling to accurately read the temperature of the water returning to it, so it has stopped working to prevent potential damage.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor sensor
  • Wiring harness

Related codes

50

Your boiler has temporarily stopped working because it cannot accurately read how hot the water is inside the system.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC thermistor / temperature sensor
  • Wiring harness

Related codes

109

Your boiler is struggling to move water around your heating system effectively, so it has shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve

Related codes

109 R

Your boiler is struggling to move water through the system effectively, which is causing it to shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

110

Your boiler has detected that it is getting too hot and has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Safety thermostat
  • System filter

Related codes

110 R

Your boiler has detected that it is overheating and has automatically shut down to prevent damage because the internal pump is not moving water correctly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • PCB
  • NTC sensor

Related codes

111

Your boiler has detected that it is running much too hot and has automatically shut itself down to prevent damage or safety risks.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • System filter

Related codes

111 R

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • System filter

Related codes

Showing 11–20 of 24
117

Your boiler has too much water in the system, which puts extra stress on the internal parts and may cause it to shut down for safety.

Medium DIY-safe £80-160

What to check first

  1. Check that the filling loop valves are fully closed
  2. Switch off the boiler and allow the system to cool
  3. Bleed water from a radiator using a bleed key to reduce pressure
  4. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar

Parts commonly replaced

  • Filling loop valve
  • Pressure Relief Valve (PRV)
  • Expansion vessel

Related codes

118

Your boiler has detected that there is not enough water in the system to operate safely, causing it to shut down temporarily.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath your boiler.
  2. Slowly open the one or two taps/valves on the filling loop until you hear water entering the system.
  3. Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the taps fully.

Parts commonly replaced

  • Filling loop valves
  • Expansion vessel
  • Pressure sensor

Related codes

125

Your boiler has detected that water isn't moving through the system properly, which is causing it to overheat and shut down for safety.

High DIY-safe £150-£350

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulating Pump
  • Pump Lead
  • Main Heat Exchanger

Related codes

125 R

Your boiler is failing to move hot water around your radiators, likely because the internal pump is blocked, seized, or air is trapped in the system.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • System filter

Related codes

128

Your boiler started to heat up but the flame went out unexpectedly while it was running.

High DIY-safe £100-£350

What to check first

  1. Check that your gas pre-pay meter has credit
  2. Ensure other gas appliances in your home are working to confirm gas supply
  3. Press the 'Reset' button for five seconds

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

130

Your boiler has detected that the temperature in the exhaust flue is too high, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • PCB

Related codes

133

Your boiler has tried to ignite but failed to stay alight, which is often caused by a lack of gas supply or a blocked condensation pipe.

High DIY-safe £100-£350

What to check first

  1. Check that your gas supply is turned on and you have credit on your meter.
  2. During freezing weather, check if your external white plastic condensate pipe is frozen and thaw it with warm water.
  3. Press the Reset button for five seconds.

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Printed Circuit Board (PCB)
133 R

Your boiler is trying to start but cannot detect a flame, likely because the gas supply is blocked or the ignition system has failed.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

151 R

Your boiler has attempted to light the gas flame multiple times but has failed, so it has safely shut down to prevent gas from escaping.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

160

Your boiler's fan is not spinning at the correct speed, which prevents the system from safely clearing exhaust fumes and starting the ignition process.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness
Showing 21–24 of 24
160 R

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not working or communicating correctly, so it has shut down to prevent unsafe operation.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

321

Your boiler has lost the ability to measure the temperature of your hot water, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water NTC Sensor

Related codes

384

Your boiler has detected a flame inside the unit when it shouldn't be there, so it has automatically shut down to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Flame Rectification Electrode

Related codes

E118

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe £0-90

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose with one or two valves underneath the boiler.
  2. Open the valve(s) slowly to allow cold mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valve(s) tightly and check that the fault code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor