Medium
127 on Baxi Eco Compact

Your boiler has failed to heat the stored water to a high enough temperature to kill off any potential bacteria in the tank.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Legionella (cause of Legionnaires’ disease) protection temperature not reached

DIY fix possible

Check that your hot water temperature is set high enough on the boiler control panel (usually above 60°C).Ensure your hot water timer allows enough time for the cylinder to reach its target temperature.Reset the boiler to see if the cycle completes successfully on the next attempt.

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