Medium
09 on Baxi Assure

Your boiler has detected a temporary internal issue that has caused it to stop working, but it can likely be resolved by a simple manual reset.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Resettable error

From this model's manual
Verified against the Baxi Assure installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the reset button on the front control panel.Press and hold the reset button for approximately 3 seconds.Wait a few minutes to see if the boiler restarts and the fault code disappears.

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Avoid the next call-out bill

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