Baxi Assure Fault codes & diagnostics

129 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-36 kW 2018-present

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 106 High 14 Medium 8 Low

All 129 documented codes

Tap any card for details

1 green flash

Your boiler has reached its set temperature and is temporarily pausing until the water cools down enough to restart.

Low DIY-safe

What to check first

  1. No action is required as this is normal operation.
  2. If you want the room warmer, check your room thermostat is turned up.
  3. Ensure your radiator valves are open to allow heat to circulate.
1 red flash

Your boiler has likely stopped heating because it is struggling to circulate water properly or a internal temperature sensor has failed.

High DIY-safe £100-250

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the gauge
  3. Try resetting the boiler by turning the selector switch to 'R' for five seconds

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Overheat Thermostat

Related codes

2 red flashes

Your boiler has got too hot and has shut itself down as a safety precaution.

High DIY-safe £100-£350

What to check first

  1. Check that your radiator valves are open and not turned off.
  2. Listen for any unusual noises that might suggest air is trapped in the system.
  3. Wait for the boiler to cool down and try resetting it by turning the selector switch to 'R' for five seconds.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger

Related codes

3 green flashes

Your boiler has temporarily lost its flame and is currently trying to restart itself automatically.

Medium DIY-safe £80-250

What to check first

  1. Check that your gas supply is active (e.g. check other gas appliances)
  2. Wait for the boiler to complete its automatic restart attempt
  3. Monitor the display to see if the code clears or changes to a permanent lockout
  4. If the fault persists and changes to red flashes, try a manual reset

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

3 red flashes

Your boiler has tried to light the flame several times but has been unable to start, leaving you without heating and hot water.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances in your home (like a hob) are working to ensure your gas supply is on
  2. Check that your gas meter has credit and the emergency control valve is open
  3. Turn the selector knob to the 'Reset' position, hold for five seconds, then release

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Lead
  • Gas Valve
  • Spark Generator

Related codes

4 green flashes

Your boiler is temporarily failing to talk to its internal computer, but it should fix itself automatically in a few moments.

Low DIY-safe £0-120

What to check first

  1. Wait up to 10 minutes to see if the boiler resets itself
  2. Turn the power switch found near the boiler off and back on again
  3. Ensure any external thermostat or smart hub is powered on

Parts commonly replaced

  • None (Software reset)
  • Printed Circuit Board (PCB)

Related codes

4 red flashes

Your boiler's fan is not running or communicating correctly, preventing the system from safely clearing away exhaust fumes and starting the ignition process.

High Engineer only £200-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

5 green flashes

Your boiler has experienced a temporary software glitch with its internal settings and will automatically try to fix itself.

Low DIY-safe £0-120

What to check first

  1. Wait for the boiler to automatically reset itself
  2. If the flashing persists for more than 10 minutes, turn the selector switch to 'Reset' then back to his original position
  3. Monitor the boiler to see if the light sequence returns

Parts commonly replaced

  • None (usually a software glitch)
  • Main Printed Circuit Board (PCB) if fault recurs

Related codes

5 red flashes

Your boiler's internal memory chip has developed a communication fault, preventing the system from running safely.

High Engineer only £180-350

Parts commonly replaced

  • Parameter Storage Unit (PSU)
  • Printed Circuit Board (PCB)

Related codes

6 green flashes

Your boiler has encountered a minor glitch and is currently pausing briefly before attempting to restart itself automatically.

Low DIY-safe £0-120

What to check first

  1. Wait up to 10 minutes to see if the boiler clears the error and restarts on its own.
  2. If the flashing continues, turn the selector switch to the reset position for five seconds and then back to 'On'.
  3. Ensure your decorative cupboard or airing cupboard area has enough ventilation and is not blocked by stored items.

Parts commonly replaced

  • None (Software reset)
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 129
6 red flashes

Your boiler has encountered an internal timing or communication problem that is preventing it from running properly.

High DIY-safe £100-£350

What to check first

  1. Locate the selector switch on the front of the boiler
  2. Turn the switch to the 'Reset' position and hold it for 5 seconds
  3. Return the switch to its original position and wait for the boiler to restart

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

FLASH FLASH ON

Your boiler's fan, which safely pushes exhaust gases outside, is not working correctly, causing the system to shut down for safety.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Main PCB

Related codes

FLASH OFF FLASH

Your boiler has detected that the electricity supply coming into your home is too weak for it to run safely.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Voltage Regulator/Surge Protector

Related codes

FLASH OFF ON

Your boiler has got too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are fully open to allow water to flow.
  2. Ensure your system pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Switch the selector knob to the reset position for five seconds and then release it.

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Heat Exchanger (Cleaning/Descaling)

Related codes

FLASH ON FLASH

Your boiler's internal computer has encountered a critical communication error and cannot control the heating process safely.

High Engineer only £250-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

FLASH ON ON

Your boiler's internal computer has developed a fault and can no longer control the heating system safely.

High Engineer only £280-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Board Wiring Harness

Related codes

ON FLASH FLASH

Your boiler has detected that water isn't moving through the system properly or there isn't enough water inside the unit to operate safely.

High DIY-safe £100-£350

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is low, use the filling loop underneath the boiler to top it up.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.
  4. Restart the boiler to see if the fault clears.

Parts commonly replaced

  • Central heating pump
  • Water pressure switch
  • Automatic air vent

Related codes

ON FLASH ON

Your boiler has detected a faulty internal temperature sensor, which means it cannot safely monitor how hot the water is and has stopped working as a precaution.

High Engineer only £100-180

Parts commonly replaced

  • NTC Thermistor
  • Temperature Sensor
  • Wiring Harness

Related codes

ON OFF FLASH

Your boiler has detected that the electrical wiring coming from your home's power supply is connected the wrong way around.

High Engineer only £80-150

Parts commonly replaced

  • External wiring connections
  • Fused spur switch
  • Main circuit board (PCB)

Related codes

ON ON FLASH

Your boiler's internal computer has encountered a critical electronic failure and can no longer control the heating process.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

110

Your boiler has got too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-280

What to check first

  1. Switch the boiler off and allow it to cool down completely.
  2. Check all radiator valves are open and bleed your radiators to remove trapped air.
  3. Check the boiler pressure gauge and top it up to 1.5 bar if it is too low.
  4. Press the Reset button for 5 seconds to restart the system.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Temperature NTC Sensor

Related codes

117

Your boiler has too much water in the system, which puts unnecessary strain on its internal components.

Medium DIY-safe £60-140

What to check first

  1. Check that the filling loop valves are fully closed
  2. Bleed a radiator from a bottom-floor valve to release excess pressure
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Reset the boiler if the fault code persists

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve

Related codes

118

Your boiler has stopped working because the water pressure is too low, often caused by a small leak or air in the radiators.

High DIY-safe £0-150

What to check first

  1. Locate the filling loop (the silver braided hose) underneath your boiler.
  2. Slowly open the one or two taps/levers on the filling loop until you hear water moving.
  3. Watch the pressure gauge until it reaches between 1 and 1.5 bar, then close the taps tightly.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

119

Your boiler has stopped working because the water pressure in the system has dropped too low and needs topping up.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver braided hose with small taps) underneath the boiler.
  2. Slowly open both taps until you hear water entering the system.
  3. Watch the pressure gauge and close both taps tightly once it reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

125

Your boiler has stopped working because water is not moving around the system properly, causing it to overheat and shut down for safety.

High DIY-safe £150-350

What to check first

  1. Check that your radiator valves are open
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the gauge
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Pump Lead
  • Automatic Air Vent

Related codes

127

Your boiler has failed to heat the hot water tank to a high enough temperature to kill off bacteria, which is a standard safety routine.

Medium DIY-safe £0-120

What to check first

  1. Check that your hot water cylinder thermostat is not set too low
  2. Ensure your hot water timer is set to allow the water to heat up fully for at least an hour
  3. Reset the boiler to see if the cycle completes successfully on the next attempt

Parts commonly replaced

  • Cylinder thermostat
  • NTC thermistor (sensor)
  • Wiring harness

Related codes

128

Your boiler started to heat up but the flame went out unexpectedly while it was running.

High DIY-safe £100-£280

What to check first

  1. Check that your external gas emergency control valve is fully open
  2. If you have a prepayment gas meter, ensure it has sufficient credit
  3. Restart the boiler by holding the reset button for five seconds

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve

Related codes

133

Your boiler has failed to light the gas burner after several attempts, meaning your heating and hot water will not work.

High DIY-safe £100-£350

What to check first

  1. Check that your gas pre-pay meter has credit
  2. Ensure the gas emergency control valve (stopcock) is in the 'on' position
  3. Press the 'Reset' button on the boiler control panel for five seconds

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Condensate Trap (if blocked)
  • Spark Generator

Related codes

153

Your boiler has gone into a safety lockdown because the reset button has been pressed for too long or too many times in a short period.

Medium DIY-safe £0-80

What to check first

  1. Turn the boiler power off at the fused spur switch (the wall switch).
  2. Wait for approximately 30 seconds.
  3. Turn the power back on and wait for the boiler to complete its restart sequence.

Parts commonly replaced

  • None (Software reset usually clears it)
  • Control PCB (if fault persists)
160

Your boiler's fan is not running at the correct speed or has stopped working, which means it cannot safely clear waste gases and has shut down as a precaution.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 31–40 of 129
162

Your boiler is having trouble clearing away exhaust fumes or pulling in fresh air, so it has shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Air Pressure Switch
  • Fan
  • Venturi Tube

Related codes

164

Your boiler has detected a problem with how it monitors water pressure or flow, which is preventing the system from heating up correctly.

High Engineer only £120-£220

Parts commonly replaced

  • Water Pressure Sensor
  • Flow Switch
  • Wiring Harness

Related codes

166

Your boiler has detected an issue with the air flow or ventilation, causing it to shut down for safety.

High Engineer only £100-£260

Parts commonly replaced

  • Air pressure switch
  • Venture tube
  • Fan assembly

Related codes

270

Your boiler has detected that it is heating up too quickly because there isn't enough water circulating inside it to carry the heat away.

High DIY-safe £100-250

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is low, use the filling loop to top up the system with more water.
  3. Ensure all radiator valves are open and not stuck shut.
  4. Press the Reset button for five seconds to restart the boiler.

Parts commonly replaced

  • Circulation pump
  • Pressure sensor
  • Heat exchanger (descaling)

Related codes

432

Your boiler has lost its connection to the electrical earth, which is a safety feature that prevents electrical faults.

High Engineer only £90-180

Parts commonly replaced

  • Earth wiring connector
  • Main PCB
  • Wiring harness

Related codes

433

Your boiler has shut down because its internal temperature got too high, usually because water isn't moving through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar
  3. Reset the boiler to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Temperature Sensor (NTC Thermistor)

Related codes

E.00 – .04

Your boiler has lost communication with its internal temperature sensor, preventing it from safely monitoring the water returning to the unit.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Wiring harness
  • Main PCB

Related codes

E.00 – .05

Your boiler has detected a problem with the sensor that monitors water returning to the unit, preventing it from heating your home safely.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Wiring harness connection
E.01 – .02

Your boiler has detected that the water coming back from your radiators is hotter than the water leaving the unit, which usually means the water is flowing in the wrong direction or a sensor is misreading.

High Engineer only £90-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Main PCB

Related codes

E.01 – .04

Your boiler is repeatedly failing to keep the flame lit while it is running, causing it to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check that your gas prepayment meter has credit
  2. Check other gas appliances like a hob to ensure gas is flowing to the property
  3. If it is freezing outside, check that your external condensate pipe has not frozen
  4. Reset the boiler following the manufacturer's instructions

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

Showing 41–50 of 129
E.01 – .11

Your boiler's fan is not spinning at the correct speed to safely clear exhaust fumes, often caused by a strong gust of wind or a mechanical fault.

High Engineer only £180-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

E.01 – .12

Your boiler has sensed that the water returning from your radiators is hotter than the water leaving the boiler, which usually means there is a temporary circulation issue or a sensor mix-up.

High DIY-safe £100-220

What to check first

  1. Locate the selector switch on the front of the boiler control panel.
  2. Turn the switch to the 'R' (Reset) position and hold for at least five seconds.
  3. Release the switch and wait for the boiler to restart; ensure your radiator valves are open if the error persists.

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Pump

Related codes

E.01 – .17

Your boiler has stopped working because water is not moving through the system properly or a temperature sensor is disconnected.

High DIY-safe £100-£250

What to check first

  1. Check that your radiator valves and isolation valves under the boiler are fully open.
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Press and hold the 'R' or Reset button for 5 seconds to clear the fault.

Parts commonly replaced

  • Temperature Sensor (NTC Thermistor)
  • Circulation Pump
  • Wiring Harness

Related codes

E.01 – .20

Your boiler has shut down because it is getting too hot, likely due to water not flowing through the system properly or a faulty sensor.

High DIY-safe £120-350

What to check first

  1. Check that your boiler pressure is between 1.0 and 1.5 bar on the gauge.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Reset the boiler by turning the selector switch to the 'R' position for five seconds.

Parts commonly replaced

  • Circulation Pump
  • Flue NTC Sensor
  • Main Heat Exchanger

Related codes

E.02 – .00

Your boiler is simply letting you know that the reset button has been held down or activated.

Low DIY-safe

What to check first

  1. Wait for the boiler to complete its restart sequence
  2. Ensure no buttons are being accidentally obstructed or held down
  3. Monitor the display to see if a specific error code appears after the reset
E.02 – .07

Your boiler has stopped working because there is not enough water pressure in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the one or two taps/valves until you hear water flowing.
  3. Close the taps once the pressure gauge on the boiler screen reads between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes

E.02 – .16

Your boiler's main internal computer has suffered a communication failure or electrical damage, meaning it can no longer control the heating functions.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal wiring harness

Related codes

E.02 – .17

Your boiler's internal computer has lost contact with the gas control system, preventing the boiler from firing up for heating or hot water.

High Engineer only £180-£450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E.02 – .19

Your boiler's electronic control board has detected a configuration setting change that is preventing it from running correctly.

High Engineer only £80-160

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Selector Jumpers
E.02 – .20

Your boiler's internal settings have been adjusted or moved, causing the control system to become confused about how the unit should operate.

Medium Engineer only £90-160

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Configuration Jumper
Showing 51–60 of 129
E.02 – .21

Your boiler's internal computer settings have been changed or are set incorrectly, meaning the control board doesn't know how to operate the boiler properly.

High Engineer only £80-160

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Jumper Link

Related codes

E.02 – .47

Your boiler is having trouble communicating with external controls like your thermostat or timer due to a wiring issue.

High Engineer only £90-180

Parts commonly replaced

  • External thermostat
  • Wiring harness
  • Control PCB
E.02 – .48

Your boiler is having trouble communicating with your external thermostat or smart home controller.

Medium DIY-safe £60-140

What to check first

  1. Check that your wireless thermostat or receiver has power and fresh batteries.
  2. Try moving the wireless thermostat closer to the boiler to re-establish a connection.
  3. Refer to your thermostat manual to perform a 're-pairing' or 'linking' sequence.

Parts commonly replaced

  • Batteries
  • Wireless Receiver
  • Room Thermostat
E.04 – .00

Your boiler has lost its connection to the component that controls the fuel supply, meaning it cannot safely light the flame to provide heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

E.04 – .01

Your boiler has lost track of the water temperature because a internal sensor cable has broken or failed, preventing the system from heating up safely.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

E.04 – .02

Your boiler has stopped working because it cannot accurately measure the temperature of the water leaving the unit, leading to a complete shutdown for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness
  • Main PCB

Related codes

E.04 – .03

Your boiler has reached a dangerously high temperature and shut itself down because water is not moving through the system properly.

High DIY-safe £180-450

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your system pressure is topped up to between 1 and 1.5 bar
  3. Press the Reset button for five seconds

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger
  • Flow/Return thermistors
E.04 – .04

Your boiler has detected an issue with the sensor that monitors exhaust gases, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue Overheat Thermistor (NTC)
  • Wiring Harness
  • Main Control Board

Related codes

E.04 – .05

Your boiler has detected an issue with the sensor that monitors exhaust gas temperatures, causing the system to shut down for safety.

High Engineer only £100-220

Parts commonly replaced

  • Flue Overheat Thermostat (NTC)
  • Wiring Harness
  • Main Control Board
E.04 – .06

Your boiler has shut down because it is getting too hot inside, likely due to a lack of water flow or a sensors detecting unsafe temperatures.

High Engineer only £120-350

Parts commonly replaced

  • Pump
  • Flue Thermostat
  • Heat Exchanger cleaning
  • NTC Sensor

Related codes

Showing 61–70 of 129
E.04 – .08

Your boiler has likely overheated or water is not circulating through the system properly, causing it to shut down for safety.

High DIY-safe £90-280

What to check first

  1. Check that your radiator valves are open to allow water flow
  2. Ensure your system pressure is between 1 and 1.5 bar on the pressure gauge
  3. Reset the boiler by turning the selector switch to 'R' for five seconds

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Temperature Sensor (NTC)
  • Main Heat Exchanger (if scaled)
E.04 – .10

Your boiler is not receiving enough gas or cannot ignite the burner to provide heating and hot water.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances (like a hob) are working to confirm gas supply.
  2. If you have a prepayment meter, check that you have sufficient credit.
  3. Ensure the gas emergency control valve is in the 'on' position.
  4. Press the Reset button for five seconds.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Electrode
  • PCB

Related codes

E.04 – .12

Your boiler thinks a flame is present even when it should be off, causing it to shut down for safety precautions.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E.04 – .13

Your boiler has detected that the internal fan, which safely removes waste gases, has stopped spinning or cannot communicate with the main system.

High Engineer only £250-£450

Parts commonly replaced

  • Combustion Fan
  • Fan Wiring Harness
  • Main PCB
E.04 – .17

Your boiler has detected a serious internal problem with the system that manages the gas flow and air mixture, causing it to shut down for safety.

High Engineer only £220-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Fan Assembly

Related codes

E0

Your boiler has detected an issue with the sensor that monitors internal water temperature, preventing it from heating up correctly.

High Engineer only £90-180

Parts commonly replaced

  • NTC thermistor
  • Wiring harness
  • Main PCB

Related codes

E1

Your boiler has become too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £90-280

What to check first

  1. Check if your radiator valves are open
  2. Bleed your radiators to remove trapped air
  3. Verify the system pressure is between 1 and 1.5 bar
  4. Perform a reset by turning the selector knob to 'R' for five seconds

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

E2

Your boiler is struggling to move water around the system, usually because air is trapped in your radiators or a valve is closed.

High DIY-safe £80-220

What to check first

  1. Check that all radiator valves (TRVs) are turned to the highest setting
  2. Switch off the boiler and allow the system to cool
  3. Use a radiator key to bleed any air out of your radiators
  4. Check the boiler pressure gauge and top up to 1.5 bar if it has dropped

Parts commonly replaced

  • Central heating pump
  • Auto air vent
  • Water pressure switch

Related codes

E3

Your boiler's internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £280-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E4

Your boiler has tried to light several times but cannot start, meaning you currently have no heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check that your gas pre-payment meter (if you have one) has credit.
  2. Ensure your gas stopcock is open and other gas appliances like your hob are working.
  3. Check if your radiators need bleeding to remove trapped air, then reset the boiler.
  4. Check if the condensate pipe (the white plastic pipe outside) is frozen during cold weather.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Electrode

Related codes

Showing 71–80 of 129
E09

Your boiler has detected a communication problem with its internal gas control system, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £120-280

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E10

Your boiler has lost connection with its outside temperature sensor, which helps it decide how hard it needs to work based on the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outdoor weather compensation sensor
  • Sensor wiring

Related codes

E12

Your boiler has detected that water is not circulating correctly through the system, preventing it from heating up safely.

High DIY-safe £120-£350

What to check first

  1. Check that your system pressure is between 1.0 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Gently bleed your radiators to remove any trapped air pockets
  4. Reset the boiler by turning the selector switch to 'R' for five seconds

Parts commonly replaced

  • Circulation Pump
  • Differential Pressure Sensor
  • Main Heat Exchanger (Cleaning/Flushing)

Related codes

E13

Your boiler thinks water is still moving through the system even though the pump has stopped, which is preventing it from starting a new cycle safely.

High Engineer only £120-250

Parts commonly replaced

  • Differential water pressure switch
  • Circulation pump
  • Main PCB

Related codes

E15

Your boiler has detected an internal electrical communication error with the gas control system and has shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E20

Your boiler's internal temperature sensor has stopped working correctly, which prevents the system from knowing when to safely heat your home.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating NTC Thermistor
  • Wiring Harness
  • Printed Circuit Board (PCB)

Related codes

E28

Your boiler has detected a problem with how it disposes of waste gases or a blocked drainage pipe, causing it to shut down for safety.

High DIY-safe £120-280

What to check first

  1. Check the white plastic condensate pipe outside for signs of freezing or blockages.
  2. If the external pipe is frozen, gently pour warm (not boiling) water over it to thaw the ice.
  3. Check the flue terminal on your outside wall for any obvious obstructions like bird nests or debris.
  4. Reset the boiler by turning the selector switch to the 'R' position for five seconds.

Parts commonly replaced

  • Flue NTC Sensor
  • Air Pressure Switch
  • Condensate Trap

Related codes

E40

Your boiler has detected an issue with the sensor that monitors the water temperature returning from your radiators, preventing the system from heating your home safely.

High Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC sensor
  • Wiring harness
  • Main PCB

Related codes

E50

Your boiler's hot water sensor has detected a fault, meaning your taps might not provide hot water or the temperature could be inconsistent.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water NTC thermistor
  • Wiring harness
  • Control board

Related codes

E53

Your boiler is not burning gas correctly because something is likely blocking the external exhaust pipe or the air supply.

Emergency Engineer only £80-250

Parts commonly replaced

  • Flue terminal
  • Gas valve
  • Fan
  • PCB

Related codes

Showing 81–90 of 129
E54

Your boiler is struggling to detect when you turn on a hot tap, meaning you might have inconsistent or no hot water.

Medium Engineer only £120-£210

Parts commonly replaced

  • DHW flow sensor
  • Flow turbine
  • Wiring harness

Related codes

E55

Your boiler’s internal computer has lost its tuning settings and needs to be re-calibrated to burn gas safely and efficiently.

High Engineer only £90-180

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Electrode Set

Related codes

E78

Your boiler's internal sensor is struggling to accurately measure the water pressure, which prevents the system from operating correctly.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Sensor wiring harness
  • PCB

Related codes

E83/E84/E85/E86/E87

Your boiler's internal computer has lost its connection with the main control board, meaning the parts aren't talking to each other properly.

High DIY-safe £180-450

What to check first

  1. Turn the boiler off at the fused spur switch (the power switch near the boiler).
  2. Wait for 60 seconds.
  3. Turn the power back on and press the Reset button for 5 seconds.

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness
  • User Interaction Display Board
E92

Your boiler has detected an issue with the air and gas mixture while trying to automatically tune itself for safe operation.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Flame sensing electrode
  • PCB

Related codes

E100

Your boiler has lost track of the current time or date due to a technical error on its internal control board.

Low DIY-safe £0-250

What to check first

  1. Navigate to the time and date settings using the boiler control panel
  2. Manually reset the current time and date to the correct values
  3. Press the reset button to clear the fault code

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E109

Your boiler is struggling to move heated water through the pipes and radiators, causing it to shut down to prevent overheating.

High DIY-safe £150-£350

What to check first

  1. Check that all radiator valves (TRVs) are fully open
  2. Ensure your boiler pressure gauge is between 1.0 and 1.5 bar
  3. Bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation pump
  • Automatic air vent
  • Central heating filter

Related codes

E110

Your boiler has overheated, prompting a safety sensor to shut it down to prevent damage.

High DIY-safe £100-280

What to check first

  1. Check that your radiator valves are open to allow water to flow
  2. Ensure your system pressure is topped up to between 1 and 1.5 bar
  3. Turn the selector knob to the 'Reset' position and hold for five seconds

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • NTC Temperature Sensor

Related codes

E117

Your boiler has too much water in the system, which has caused the pressure to rise above the safe operating limit.

Medium DIY-safe £0-120

What to check first

  1. Locate a radiator bleed valve and a radiator key.
  2. Place a cloth or small bowl underneath the valve to catch water.
  3. Slowly open the valve to release a small amount of water until the pressure gauge on the boiler returns to between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve

Related codes

E118

Your boiler has stopped working because the water pressure in the system has dropped too low and needs to be topped up.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver braided hose with small tap handles) underneath your boiler.
  2. Slowly open both taps to allow water into the system until the pressure gauge on the boiler screen reads between 1.0 and 1.5 bar.
  3. Close both taps tightly and restart the boiler if the code does not clear automatically.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

Showing 91–100 of 129
E119

Your boiler has stopped working because the water pressure is too low for the system to run safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually two blue levers or a braided hose under the boiler).
  2. Slowly open the valve(s) and watch the pressure gauge increase.
  3. Close the valves tightly once the pressure reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Water pressure switch
  • Expansion vessel
  • Filling loop

Related codes

E125

Your boiler has detected that hot water isn't moving through the system properly, which is usually caused by a pump failure or a blockage.

High Engineer only £180-£350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • Main heat exchanger

Related codes

E128

Your boiler is struggling to keep its internal flame lit and has shut itself down after several failed attempts to stay running.

High Engineer only £120-£350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • PCB

Related codes

E129

Your boiler is struggling to keep a steady flame while trying to automatically adjust its settings, causing it to shut down for safety.

High Engineer only £100-350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • PCB

Related codes

E130

Your boiler has shut down because a sensor has detected that the exhaust gases are getting too hot or the sensor itself has failed.

High Engineer only £120-190

Parts commonly replaced

  • Flue NTC Thermistor
  • Heat Exchanger cleaning
  • Wiring harness

Related codes

E131

Your boiler has shut down because the exhaust gases have become too hot, which is a safety feature to prevent damage to the flue system.

High Engineer only £150-£450

Parts commonly replaced

  • Main Heat Exchanger
  • Flue Thermostat
  • Temperature Sensor

Related codes

E133

Your boiler has tried to ignite but failed, which means the gas isn't reaching the burner or the flame isn't being detected.

High DIY-safe £100-£350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open.
  2. Try to reset the boiler by turning the selector switch to 'R' for five seconds.
  3. If it is freezing outside, check if your white plastic condensate pipe is frozen and thaw it with warm water.

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Spark Generator
  • Condensate Trap

Related codes

E134

Your boiler is failing to light because it cannot detect a flame despite trying to open the gas supply multiple times.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve (usually by the meter) is in the 'on' position.
  2. If you have a pre-payment meter, confirm that you have sufficient credit remaining.
  3. Reset the boiler by turning the selector knob to 'R' and holding for at least five seconds.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Lead

Related codes

E135

Your boiler has lost its gas supply due to an internal system fault, meaning it cannot light the flame to provide heating or hot water.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a pre-payment meter, ensure you have sufficient credit
  3. Attempt to reset the boiler by turning the selector switch to 'R' for five seconds

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Ignition Electrode

Related codes

E154

Your boiler has detected that water is circulting too slowly or getting too hot too quickly, causing it to shut down to prevent damage.

High Engineer only £120-£280

Parts commonly replaced

  • Circulation pump
  • Flow/Return thermistor sensors
  • Main heat exchanger

Related codes

Showing 101–110 of 129
E160

Your boiler has detected that the fan, which safely removes waste gases from your home, is not spinning correctly or has lost its electrical connection.

High Engineer only £220-£450

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

E160 / E161

Your boiler has stopped working because the internal fan, which safely pushes exhaust fumes out of the flue, is not spinning at the correct speed or has failed.

High Engineer only £280-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E163

Your boiler's hot water sensor has failed or has a bad connection, meaning the system cannot accurately measure the temperature of the water coming out of your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Sensor wiring harness

Related codes

E164

Your boiler has detected an issue with the sensor that monitors water pressure, meaning it cannot accurately tell if there is enough water to run safely.

High Engineer only £120-£200

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

E167

Your boiler's internal computer has encountered a software or communication error and cannot operate the heating or hot water safely.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E168

Your boiler's internal computer has encountered an error and has shut itself down as a safety precaution.

High DIY-safe £250-450

What to check first

  1. Press and hold the Reset button for five seconds
  2. Turn off the power supply to the boiler at the fused spur switch for one minute, then turn it back on
  3. Ensure your gas prepaid meter (if applicable) has credit and that other gas appliances are working

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Gas Supply Regulator

Related codes

E193

Your boiler has detected that the water is not flowing around the system correctly before it tries to ignite, causing it to shut down for safety.

High Engineer only £150-£350

Parts commonly replaced

  • Circulation Pump
  • Flow Sensor
  • Auto-Air Vent

Related codes

E270

Your boiler has detected that water isn't moving through the system properly, which is causing the unit to overheat or run without enough water.

High DIY-safe £120-£350

What to check first

  1. Check that the boiler pressure gauge is between 1 and 1.5 bar
  2. Ensure all radiator valves and the isolation valves under the boiler are fully open
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Central heating pump
  • Flow and return thermistors
  • Main heat exchanger (de-scaling)

Related codes

E317

Your boiler has detected that the electricity coming from your home supply is at the wrong frequency, causing it to shut down for safety.

High Engineer only £100-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External power supply monitor
E321

Your boiler's hot water sensor has failed or detected an error, meaning the system cannot accurately measure the temperature of the water coming out of your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor
  • Sensor Wiring Harness

Related codes

Showing 111–120 of 129
E384

Your boiler thinks a flame is present even when it should be off, causing it to shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E385

Your boiler is struggling to operate because it is not receiving enough electrical power from your home's mains supply.

High Engineer only £100-£350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Low voltage transformer

Related codes

E430

Your boiler is performing a temporary check to ensure there is enough water pressure to operate safely.

Low DIY-safe £0-120

What to check first

  1. Check the pressure gauge on the front of the boiler or under the casing.
  2. If the pressure is below 1.0 bar, use the filling loop handles to top it up to 1.5 bar.
  3. Ensure all radiator valves are open and not leaking.
  4. Restart the boiler to see if the code clears after the test completes.

Parts commonly replaced

  • Filling loop
  • Water pressure sensor

Related codes

H.01 – .00

Your boiler has lost the internal connection to its gas supply control, meaning it cannot provide heating or hot water until the communication is restored.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

H.01 – .05

Your boiler is struggling to move water around the system properly, causing it to overheat and shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the pressure gauge
  3. Check the condensate pipe for blockages if it is freezing outside

Parts commonly replaced

  • Circulation pump
  • Central heating thermistor
  • Main heat exchanger (flushing)

Related codes

H.01 – .08

Your boiler is heating up too quickly or water isn't moving through the system properly, causing it to shut down to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are open and not turned to the off position.
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Bleed your radiators to remove any trapped air that might be blocking circulation.

Parts commonly replaced

  • Circulation Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (if blocked)

Related codes

H.01 – .14

Your boiler has detected that it is getting too hot too quickly, usually because water isn't moving through the system fast enough to cool it down.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are open and not turned to the off position.
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  3. Check for any trapped air in the system and bleed your radiators if necessary.
  4. Reset the boiler to see if the temporary fault clears.

Parts commonly replaced

  • Circulation pump
  • Flow temperature sensor (NTC thermistor)
  • Main Heat Exchanger (if blocked with limescale or sludge)
H.01 – .18

Your boiler is struggling to move water through the system, which is preventing it from heating up correctly.

High DIY-safe £120-350

What to check first

  1. Check if your radiator valves are open
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the gauge
  3. Gently bleed your radiators to remove trapped air

Parts commonly replaced

  • Circulation Pump
  • Flow/Return Temperature Sensors
  • Main Heat Exchanger (if blocked)

Related codes

H.01 – .21

Your boiler is heating up too quickly when you turn on the hot water, likely because the water isn't flowing through the system fast enough.

Medium DIY-safe £90-250

What to check first

  1. Ensure all internal stopcocks and the main water supply valve are fully open
  2. Check for any visible leaks around the boiler or pipework
  3. Restart the boiler to see if the temporary fault clears

Parts commonly replaced

  • DHW Temperature Sensor (NTC)
  • Plate Heat Exchanger
  • Circulation Pump

Related codes

H.02 – .02

Your boiler's internal computer has forgotten its identity or hasn't been set up correctly, meaning it doesn't know how to operate your specific heating system.

High Engineer only £100-£350

Parts commonly replaced

  • Main Control PCB
  • Configuration Plug
Showing 121–129 of 129
H.02 – .03

Your boiler's internal computer is having a temporary disagreement with its saved settings and needs a quick reset to find its way again.

Medium DIY-safe £80-160

What to check first

  1. Locate the reset button or selector switch on the front control panel.
  2. Press and hold the reset button for at least five seconds.
  3. Wait for the boiler to complete its startup sequence; if the code clears, no further action is needed.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Configuration Key

Related codes

H.02 – .04

Your boiler's computer brain is momentarily confused by some internal settings and may need a simple electronic reboot.

Medium DIY-safe £0-120

What to check first

  1. Locate the reset button or selector switch on the front control panel
  2. Press and hold the reset button for at least 5 seconds
  3. Wait for the boiler to complete its reboot sequence
  4. If the fault persists, contact a Gas Safe engineer to check the PCB parameters

Parts commonly replaced

  • None (Software reset)
  • Main PCB (if fault persists)
H.02 – .06

Your boiler has detected that the water pressure is too low or unstable, which is preventing it from heating your home safely.

High DIY-safe £0-180

What to check first

  1. Check the pressure gauge on the front of the boiler or the digital display.
  2. If the pressure is below 1.0 bar, use the internal or external filling loop handles to top up the system to 1.5 bar.
  3. Check all visible radiator valves and pipework for any signs of water leaks.
  4. Reset the boiler once the correct pressure has been reached.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor
  • Auto air vent

Related codes

H.03 -.00

Your boiler has stopped working because of a temporary communication problem between its internal sensors and the main control board.

High DIY-safe £90-180

What to check first

  1. Locate the Reset button on the front control panel
  2. Press and hold the Reset button for five seconds
  3. Wait for the boiler to restart; if the code persists, a professional engineer is required

Parts commonly replaced

  • Flue NTC sensor
  • Control PCB
  • Wiring harness

Related codes

H.03 – .01

Your boiler's internal computer is having trouble talking to its main control board, which has caused the system to stop working for safety.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Internal wiring harness

Related codes

H.03 – .02

Your boiler has lost its flame while it was running, which means it cannot heat your water or radiators and has shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

OFF OFF OFF

Your boiler is not receiving any electricity and has completely shut down.

High DIY-safe £0-120

What to check first

  1. Check if your home has had a power cut
  2. Ensure the boiler's isolation switch (usually a white switch near the unit) is turned on
  3. Check your consumer unit/fuse box to see if the heating circuit has tripped
  4. If you have a prepaid meter, check that you have remaining credit

Parts commonly replaced

  • Internal PCB fuse
  • External 3-amp fuse
  • Printed Circuit Board (PCB)
ON OFF ON

Your boiler has tried to light several times but cannot establish a steady flame, causing it to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is open and you have credit on your gas meter
  2. Check if other gas appliances in your home, such as a hob, are working correctly
  3. Press the Reset button for five seconds to see if the boiler restarts

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

ON ON ON

Your boiler has detected an internal communication problem between its electronic components, meaning it cannot operate safely.

High Engineer only £120-280

Parts commonly replaced

  • Wiring harness
  • Main PCB
  • Low voltage cable connectors

Related codes