Medium
E321 on Baxi Assure

Your boiler's hot water sensor has failed or detected an error, meaning the system cannot accurately measure the temperature of the water coming out of your taps.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Hot water negative temperature coefficient (NTC) fault.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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