Medium
E163 on Baxi Assure

Your boiler's hot water sensor has failed or has a bad connection, meaning the system cannot accurately measure the temperature of the water coming out of your taps.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Domestic hot water (DHW) negative temperature coefficient (NTC) thermostat sensor fault (s.c.) or DHW NTC sensor fault (o.c.).

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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