High
ON OFF FLASH on Baxi Assure

Your boiler has detected that the electrical wiring coming from your home's power supply is connected the wrong way around.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Live and neutral reversed error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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