High
E.02 – .17 on Baxi EP

Your boiler has developed a communication failure between its internal computer and the gas control unit, meaning it cannot safely manage the fuel needed to produce heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of communication between gas valve and boiler printed circuit board (PCB) or fault in air/gas unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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