High
E128 on Baxi EP

Your boiler is struggling to keep its burner lit consistently and has shut down for safety after multiple failed attempts.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Frequent flame failure (12 times).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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