Emergency
E.04 – .12 on Baxi Performa

Your boiler thinks a flame is present when there shouldn't be one, or the internal burning process is becoming unstable and too hot.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Permanent fault. False flame signal, short-term fluctuation of the mains, ionization current present even though there is no flame, the burner remains very hot (CO2 too high) or defective gas/air unit.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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