High
E.01 – .11 on Baxi Profile Prima

Your boiler's fan is not spinning at the right speed to safely clear waste gases, likely due to a mechanical failure or a strong gust of wind blocking the flue.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incorrect fan speed – external draught over the boiler or defective gas/air unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful

Boiler keeps losing pressure

Six most common causes of dropping pressure.

Read →

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →