High
E.02 – .48 on Baxi Profile Prima

Your boiler is having trouble communicating with your thermostat or wireless receiver, which often happens when the connection signal is lost or the devices need re-pairing.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Configuration to external device unsuccessful – check pairing to external device.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful

Boiler won't turn on — 9-step checklist

Work through these before the call-out.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →