High
E20 on Baxi Profile Prima

Your boiler is struggling to accurately measure the temperature of the water flowing to your radiators, which prevents it from heating your home safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating NTC error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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