High
H.03 – .01 on Baxi Profile Prima

Your boiler's main control center and display screen have stopped talking to each other, preventing the unit from starting up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Communication error with the printed circuit board (PCB)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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