High
Flame Failure Reset Button on Baxi Promax Ultra

Your boiler has lost its flame and needs you to press a button to try and restart the ignition process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Button used to reset the boiler after a flame failure occurs.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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