Medium
127 on Baxi Statesman

Your boiler has failed to heat the water to a high enough temperature to kill off any potentially harmful bacteria in the system.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Legionella (cause of Legionnaires’ disease) protection temperature not reached

DIY fix possible

Check that your hot water programmer is set to 'On' for long enough to allow the tank to reach full temperature.Ensure your cylinder thermostat is set to at least 60°C.Reset the boiler to see if the cycle completes successfully on the next attempt.

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