High
E.04 – .10 on Baxi Statesman

Your boiler is failing to ignite a flame, meaning you will not have any heating or hot water at the moment.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Failure to light (could be gas supply issue).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful