High
E128 on Baxi Suprima 100

Your boiler is repeatedly losing its flame during operation, which has caused it to lock out for safety reasons.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Frequent flame failure (12 times).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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