High
E.04 – .00 on Baxi Suprima 60

Your boiler has lost its connection to the component that controls the fuel supply, meaning it cannot safely ignite to provide heat or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve error – gas valve not detected.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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