High
E15 on Baxi Suprima 60

Your boiler's electronic control board is struggling to communicate with the valve that controls the gas supply, meaning it cannot ignite safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve command fault.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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