Medium
E163 on Baxi Titanium

Your boiler has detected a problem with the sensor that monitors hot water temperature, which means it may not be able to heat your taps and showers reliably.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Domestic hot water (DHW) negative temperature coefficient (NTC) thermostat sensor fault (s.c.) or DHW NTC sensor fault (o.c.).

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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