Baxi System 35/60 / 60/100 Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 10-29 kW 1994-2003 Discontinued

Replaced by: Baxi Solo / Baxi Megaflo System

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 14 High 1 Medium

All 17 documented codes

Tap any card for details

20

Your boiler has stopped working because it cannot light the internal flame or keep it burning.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
21

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety Thermostat
  • Pump
  • Diverter Valve
  • Primary Heat Exchanger
23

Your boiler has detected that water is not circulating properly, most likely because the system pressure has dropped too low to operate safely.

High DIY-safe £100-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, your system pressure is too low.
  2. Locate the filling loop (a silver braided hose or a small key valve) underneath the boiler.
  3. Open the filling valve slowly until the needle on the gauge reaches between 1 and 1.5 bar, then close the valve tightly.

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure sensor

Related codes

25

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC Sensor
Air Flow Monitor Neon

Your boiler is struggling to breathe because the pipe that vents exhaust gases outside is blocked or faulty, meaning it cannot operate safely.

Emergency Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
Neon 4

Your boiler is failing to light the internal flame, which means it cannot produce any heat or hot water and has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board
Neon 5

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety thermostat
  • Pump
  • Diverter valve
  • Heat exchanger
Neon 6

Your boiler is struggling to clear exhaust gases properly, which has caused it to stop working to ensure your home stays safe.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Venturi
  • Wiring harness

Related codes

Neon 7

Your boiler has switched itself off because it has detected an issue with the water flow through your heating system, likely due to low water pressure or a stuck pump.

High DIY-safe £120-250

What to check first

  1. Check your boiler's pressure gauge and ensure it is between 1 and 1.5 bar
  2. If the pressure is low, locate the filling loop and open the valves to top up the system to 1.5 bar
  3. Once topped up, reset your boiler using the reset button

Parts commonly replaced

  • Central heating pump
  • Pressure gauge
  • Pressure relief valve

Related codes

Neon 8

Your boiler is struggling to accurately measure the temperature of the water being sent to your taps, which is preventing it from heating your water correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

Neon 9

Your boiler has stopped working because it can no longer accurately read the temperature of the water being used for your heating.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC thermistor
  • Wiring harness

Related codes

Pressure Gauge 3 or greater

Your boiler has become dangerously over-pressurised, meaning there is too much water inside the system which could cause leaking or internal damage.

Emergency Engineer only £120-250

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Filling Loop
  • Expansion Vessel
Pressure Gauge below 0.2

Your boiler has lost the water pressure it needs to circulate heat, likely due to a minor leak or the system needing a top-up.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a small silver or braided hose under the boiler.
  2. Open the valves on the filling loop to allow cold water into the system.
  3. Watch the pressure gauge until it reaches the green zone (typically 1.0 to 1.5 bar) and then firmly close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
Pump/Low Pressure Neon

Your boiler has stopped working because there is either not enough water inside the system or an internal part that moves the water around has stopped running.

High DIY-safe £90-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it reads below 1 bar, your system needs to be re-pressurised
  2. Locate your external filling loop (a flexible metal or braided hose connecting two pipes)
  3. Open the valves on the filling loop to allow cold mains water in until the needle reaches 1.5 bar, then ensure the valves are tightly closed

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure gauge
Safety Thermostat Neon

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or safety issues.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • PCB
Sensor Fault Neons

Your boiler is struggling to read its own temperature, so it has turned itself off to avoid heating the water incorrectly.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor