High
Flame Failure Neon on Baxi System 35/60 / 60/100

Your boiler has tried to start but could not ignite the flame, so it has shut itself off for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Illuminates in the event of the burner failing to light, or when incomplete lighting of the burner occurs.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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