Baxi System 35/60 / 60/100 Fault codes & diagnostics

10 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 10-29 kW 1994-2003 Discontinued
GC Numbers 41-075-1841-075-19

Replaced by: Baxi Solo / Baxi Megaflo System

Download the Baxi System 35/60 / 60/100 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 9 High

All 10 documented codes

Tap any card for details

20

Your boiler has stopped working because it cannot light the internal flame or keep it burning.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
21

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Safety Thermostat
  • Pump
  • Diverter Valve
  • Primary Heat Exchanger
23

Your boiler has detected that water is not circulating properly, most likely because the system pressure has dropped too low to operate safely.

High DIY-safe £100-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, your system pressure is too low.
  2. Locate the filling loop (a silver braided hose or a small key valve) underneath the boiler.
  3. Open the filling valve slowly until the needle on the gauge reaches between 1 and 1.5 bar, then close the valve tightly.

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure sensor

Related codes

25

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC Sensor
Air Flow Monitor Neon

Your boiler is struggling to breathe because the pipe that vents exhaust gases outside is blocked or faulty, meaning it cannot operate safely.

Emergency Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi tube
Neon 4

Your boiler is failing to light the internal flame, which means it cannot produce any heat or hot water and has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board
Pump/Low Pressure Neon

Your boiler has stopped working because there is either not enough water inside the system or an internal part that moves the water around has stopped running.

High DIY-safe £90-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it reads below 1 bar, your system needs to be re-pressurised
  2. Locate your external filling loop (a flexible metal or braided hose connecting two pipes)
  3. Open the valves on the filling loop to allow cold mains water in until the needle reaches 1.5 bar, then ensure the valves are tightly closed

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure gauge
Safety Thermostat Neon

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or safety issues.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • PCB
Sensor Fault Neons

Your boiler is struggling to read its own temperature, so it has turned itself off to avoid heating the water incorrectly.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor

4 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.