Biasi Advance 25C Fault codes & diagnostics

34 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 25 kW 2012 onwards
GC Numbers 47-583-2947-583-3047-583-3147-583-4347-583-4447-583-45
Download the Biasi Advance 25C manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
24 High 6 Medium 4 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-583-29 Advance Plus 25C 2012–present
47-583-30 Advance Plus 30C 2012–present
47-583-31 Advance Plus 35C 2012–present
47-583-43 ADVANCE 25C 2017–present
47-583-44 ADVANCE 30C 2017–present
47-583-45 ADVANCE 35C 2017–present

All 34 documented codes

Tap any card for details

Wrench symbol flashing

Your boiler is notifying you that it is due for its regular annual service or scheduled maintenance check-up.

Low Engineer only £80-120

Parts commonly replaced

  • None (Standard Service)
  • Burner Seal
  • Electrode
An 11

Your boiler is struggling to light its burner or cannot detect that a flame has been successfully lit, preventing it from heating your water.

High DIY-safe £90-280

What to check first

  1. Check if other gas appliances, like your hob, are working to ensure gas is reaching the property.
  2. Verify that your prepaid gas meter has credit if applicable.
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve

Related codes

E01

Your boiler has failed to light the flame, which means your heating and hot water will not work until the system is reset or the gas supply is restored.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is open and you have credit on your gas meter.
  2. Ensure other gas appliances in your home, like a hob, are working correctly.
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

Er

Your boiler has entered a lockout state to prevent further damage or safety risks, usually following a failed ignition or a recurring internal error.

High DIY-safe £120-350

What to check first

  1. Locate the reset button or selector dial on the front control panel.
  2. Press and hold the reset button (or turn the dial to 'R') for at least 5 seconds.
  3. Wait for the boiler to attempt to restart; if the code clears and the boiler fires up, monitor it closely.
  4. If the code returns immediately or stays on 'Er', do not attempt further resets.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
Er 01

Your boiler has tried to light several times but failed, so it has shut itself down for safety.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances, like your hob, are working to ensure fuel is reaching the house
  2. Ensure your gas meter hasn't run out of credit or been turned off
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensing probe
  • Printed Circuit Board (PCB)

Related codes

Er 02

Your boiler has switched itself off because it has detected that the water inside has become or is becoming too hot.

High DIY-safe £100-280

What to check first

  1. Ensure all radiator valves are fully open to allow water to circulate
  2. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Press and hold the 'Reset' button for five seconds to restart the system

Parts commonly replaced

  • Overheat Thermostat
  • Central Heating Pump
  • Main Heat Exchanger
  • Thermistor (NTC Sensor)

Related codes

Er 03

Your boiler has stopped working as a safety precaution and needs to be reset, but if the issue persists, a professional will need to investigate an internal fault.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan
  • Wiring harness

Related codes

Er 04

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes correctly.

High DIY-safe £100-280

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop underneath the boiler to top it up with water.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Flow Temperature Sensor

Related codes

Er 04 +

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes properly.

High DIY-safe £100-£280

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves underneath the boiler to top it up.
  3. Ensure all radiator valves are open and not stuck shut.
  4. Once the pressure is corrected, press the 'Reset' button.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Flow Temperature Sensor

Related codes

Er 05

Your boiler has detected an issue with the internal air circulation system, which is preventing it from igniting safely.

High Engineer only £180-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 11–20 of 34
Er 05 +

Your boiler has detected a problem with the fan that safely removes exhaust gases, meaning the system has shut down for safety.

High Engineer only £200-£450

Parts commonly replaced

  • Fanned Flue Assembly
  • Main PCB
  • Wiring Harness

Related codes

Er 06

Your boiler is having trouble measuring the temperature of your hot water, which usually results in the water being stone cold or not reaching the right temperature.

Medium Engineer only £90-£160

Parts commonly replaced

  • DHW Temperature Sensor (NTC Probe)
  • Wiring harness

Related codes

Er 06 +

Your boiler's central heating sensor has stopped working correctly, which means the system cannot accurately measure how hot the water is for your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating (CH) NTC Temperature Probe
  • Wiring harness / thermistor clips

Related codes

Er 07

Your boiler is struggling to accurately measure the temperature of your hot water, which means it has stopped providing hot water to prevent overheating.

Medium Engineer only £120-180

Parts commonly replaced

  • DHW NTC Sensor

Related codes

Er 07 +

Your boiler's hot water sensor has failed, meaning the system doesn't know how hot your water is and will likely stop producing hot water for showers and taps.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Probe (NTC)
  • Wiring Harness

Related codes

Er 08

Your boiler is struggling to communicate with the outside temperature sensor, which helps it run efficiently.

Low DIY-safe £60-120

What to check first

  1. Turn the boiler power off and back on to see if the error clears.
  2. If the fault persists, use the boiler's control panel to turn off 'Weather Compensation' mode to bypass the sensor.
  3. Check for any visible damage to the wire leading to the small plastic box on your outside wall.

Parts commonly replaced

  • External Temperature Sensor
  • NTC Sensor Wiring

Related codes

Er 08 +

Your boiler's outside temperature sensor is either broken or sending a wrong signal, which affects how efficiently the heating adjusts to the weather.

Low DIY-safe £70-130

What to check first

  1. Check if the boiler still provides heating and hot water (it should continue to work in a failsafe mode).
  2. Inspect the external sensor on the outside of your property for any obvious signs of damage or loose wires.
  3. Try resetting the boiler to see if the error clears.

Parts commonly replaced

  • External temperature probe (NTC)
  • Wiring harness

Related codes

Er 09

Your boiler has detected that a sensor monitoring the temperature of the exhaust gases is not working correctly, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flue NTC temperature probe
  • Connecting wiring harness

Related codes

Er 09 +

Your boiler has detected that a sensor monitoring exhaust gas temperatures is faulty or has disconnected, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

Er 10

Your boiler has detected that the exhaust gases are becoming too hot, so it has safely shut itself down to prevent damage or overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • Primary heat exchanger

Related codes

Showing 21–30 of 34
Er 11

Your boiler is failing to detect a flame, which means it cannot light safely to provide heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property.
  2. Ensure your gas meter has credit if you use a pre-payment meter.
  3. Gently press the 'Reset' button on the front control panel to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Probe
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Er 12

Your boiler has sensed a problem with the internal sensor that monitors the temperature of the water returning from your radiators.

Medium Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC thermistor
  • Wiring harness

Related codes

Er 12 +

Your boiler has detected that a sensor monitoring the temperature of the water coming back from your radiators is not working correctly.

High Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC thermistor
  • Connecting wiring harness

Related codes

Er 13

Your boiler has detected that the water is getting too hot too quickly because it isn't circulating through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Gently bleed air from your radiators using a radiator key

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Return Temperature Sensor

Related codes

Er 13 +

Your boiler has sensed that water is becoming too hot too quickly, usually because it cannot circulate correctly through your radiators or pipes.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Check if the condensate pipe is frozen if the weather is extremely cold
  4. Reset the boiler using the control dial

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Temperature NTC Sensors

Related codes

Er 14

Your boiler has detected that water isn't moving through the system properly or there is a lack of water, causing it to overheat and lock itself for protection.

High DIY-safe £120-£350

What to check first

  1. Check the pressure gauge and top it up to 1.5 bar if it is low
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Check for any visible leaks around the pipework or radiators

Parts commonly replaced

  • Circulation Pump
  • Primary Thermistor (NTC Sensor)
  • Flow Switch

Related codes

Er 14 +

Your boiler has detected that water isn't moving through the system properly or there is a lack of water pressure, causing it to overheat and lock itself for 10 minutes.

High DIY-safe £120-350

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is low, use the filling loop underneath the boiler to top it up.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.
  4. Bleed your radiators to remove any trapped air that might be blocking water flow.

Parts commonly replaced

  • Circulation Pump
  • Primary Heat Exchanger
  • Flow Temperature Sensor
  • Main PCB

Related codes

Er 19

Your boiler is having trouble measuring the temperature of the cold water coming in, which may affect how well it heats your hot water.

Low Engineer only £90-160

Parts commonly replaced

  • DHW inlet temperature probe
  • Connecting wiring harness

Related codes

Er 19 +

Your boiler's hot water sensor has stopped working correctly, which may cause issues with the temperature of your baths and showers.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Inlet NTC Temperature Probe
  • Wiring harness connectors

Related codes

Er 25

Your boiler is trying to start but cannot sense the flame required to heat your water, so it has shut itself down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

Showing 31–34 of 34
Er 69

Your boiler has shut down because it has detected an electrical connection issue or an internal wiring conflict within its control system.

High Engineer only £100-£250

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • External sensor

Related codes

Er 99

Your boiler has lost power or hasn't had its model type correctly configured in the internal computer.

High DIY-safe £60-250

What to check first

  1. Check if the boiler is plugged in and the fused spur switch is turned on
  2. Check your home's main fuse box (consumer unit) for a tripped circuit breaker
  3. Try resetting the boiler by turning the control knob to 'R' for 5 seconds

Parts commonly replaced

  • Main PCB
  • Internal Fuse

Related codes

FL

Your boiler is notifying you that the water pressure has dropped too low and the system needs to be topped up.

Medium DIY-safe £0-80

What to check first

  1. Locate the filling loop valves underneath the boiler.
  2. Slowly open both valves to allow water into the system.
  3. Close both valves tightly once the pressure gauge reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor

Related codes

Li 01

Your boiler has reached an excessively high temperature while trying to provide hot water and has shut down as a safety precaution.

High Engineer only £120-350

Parts commonly replaced

  • Plate heat exchanger
  • DHW temperature sensor
  • Diverter valve motor
  • Internal pump

3 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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