Biasi Advance 25C Fault codes & diagnostics

67 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 25 kW 2020-present

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 52 High 8 Medium 6 Low

All 67 documented codes

Tap any card for details

Wrench symbol flashing

Your boiler is notifying you that it is due for its regular annual service or scheduled maintenance check-up.

Low Engineer only £80-120

Parts commonly replaced

  • None (Standard Service)
  • Burner Seal
  • Electrode
An 11

Your boiler is struggling to light its burner or cannot detect that a flame has been successfully lit, preventing it from heating your water.

High DIY-safe £90-280

What to check first

  1. Check if other gas appliances, like your hob, are working to ensure gas is reaching the property.
  2. Verify that your prepaid gas meter has credit if applicable.
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve

Related codes

E01

Your boiler has failed to light the flame, which means your heating and hot water will not work until the system is reset or the gas supply is restored.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is open and you have credit on your gas meter.
  2. Ensure other gas appliances in your home, like a hob, are working correctly.
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

E02

Your boiler has switched itself off because it has detected that the water inside has become dangerously hot.

High DIY-safe £100-250

What to check first

  1. Check that all radiator valves are fully open to allow water to flow.
  2. Ensure there is enough pressure in the system by checking the pressure gauge (it should be between 1 and 1.5 bar).
  3. Locate the reset button on the front control panel and hold it for five seconds.

Parts commonly replaced

  • Safety thermostat (High Limit Stat)
  • Circulation pump
  • Main heat exchanger

Related codes

E03

Your boiler has detected that the exhaust gases are getting too hot, or a safety fuse has blown to prevent the unit from overheating.

High Engineer only £120-250

Parts commonly replaced

  • Flue NTC sensor
  • Thermal fuse
  • Heat exchanger cleaning

Related codes

E04

Your boiler has detected that either the water pressure is too low or the pump is struggling to move water around the system.

High DIY-safe £120-280

What to check first

  1. Check the pressure gauge on the front of the boiler
  2. If the needle is below 1 bar, use the filling loop taps to top the pressure up to 1.5 bar
  3. Ensure all radiator valves are open and restart the boiler

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Expansion Vessel

Related codes

E05

Your boiler has stopped working because water is not moving through the system correctly, which could be due to a blockage, trapped air, or a pump issue.

High DIY-safe £180-450

What to check first

  1. Check that your boiler pressure is between 1.0 and 1.5 bar on the gauge
  2. Ensure all radiator valves and isolation valves are fully open
  3. Gently bleed your radiators to remove any trapped air
  4. Try resetting the boiler using the 'R' or reset button

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Flow Temperature Sensor

Related codes

E06

Your boiler's central heating sensor has stopped working correctly, which means the system cannot safely monitor the temperature of the water going to your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central heating NTC temperature probe
  • Wiring harness connectors

Related codes

E07

Your boiler's temperature sensor for hot water has stopped working correctly, meaning your taps and shower may not produce hot water.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC thermistor
  • Wiring harness/connector

Related codes

E08

Your boiler's temperature sensor for hot water has stopped working properly, meaning your taps and showers may run cold or at inconsistent temperatures.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water (DHW) NTC thermistor
  • Wiring harness connectors

Related codes

Showing 11–20 of 67
E11

Your boiler is detecting a flame even when it hasn't been told to light one, which is causing it to shut down for safety.

Emergency Engineer only £120-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E14

Your boiler is overheating because water isn't moving through the system quickly enough to be cooled down.

High DIY-safe £150-£350

What to check first

  1. Check if your boiler pressure is between 1.0 and 1.5 bar
  2. Ensure all radiator valves and isolation valves are fully open
  3. Bleed all radiators to remove trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Temperature Sensors (NTC)

Related codes

E15

Your boiler has detected a fault with the sensor that monitors the temperature of the water returning to the unit, causing it to stop working for safety.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature NTC thermistor
  • Connecting wiring harness

Related codes

E16

Your boiler has detected that the water pressure inside the system is too low for it to operate safely.

High DIY-safe £60-120

What to check first

  1. Locate the filling loop (braided flexible hose) underneath the boiler.
  2. Slowly open the valve(s) to allow water into the system.
  3. Watch the pressure gauge and close the valves once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Water pressure switch
  • Expansion vessel
E22

Your boiler's internal computer has lost its settings and needs to be set up again by a professional.

High Engineer only £80-160

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E24

Your boiler has shut itself down because it detected that the internal water temperature has become too hot to operate safely.

High DIY-safe £90-180

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure there's enough water pressure (check the gauge is between 1.0 and 1.5 bar)
  3. Try resetting the boiler by turning the control knob to 'R' for five seconds

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger (Cleaning)

Related codes

E35

Your boiler is failing to detect a flame after it has ignited, causing the system to shut down for safety.

High Engineer only £100-280

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E40

Your boiler has detected an issue with the electrical power supply coming from the mains, meaning the electricity is not stable enough for the boiler to operate safely.

High Engineer only £100-£350

Parts commonly replaced

  • Main PCB
  • External Voltage Stabiliser

Related codes

E42

Your boiler's internal computer has developed a fault and is struggling to communicate with the rest of the system.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E50

Your boiler is working normally, but it is displaying a reminder that its annual safety check and service are now due.

Low Engineer only £80-£120

Parts commonly replaced

  • No parts required (Software reset)
  • Service seal kit (optional)
Showing 21–30 of 67
E85

Your boiler has detected that water is not moving around the system properly, which has caused it to shut down to prevent overheating.

High DIY-safe £180-350

What to check first

  1. Check that your boiler pressure is between 1.0 and 1.5 bar on the front gauge
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Gently bleed your radiators to remove any trapped air pockets
  4. Reset the boiler after checking pressure and valves

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger (flushing)
  • Flow/Return thermistors

Related codes

E91

Your boiler's computer control board has developed an internal electrical fault and is unable to manage the system safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E97

Your boiler's internal computer has developed a fault and can no longer control the heating system correctly.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E98

Your boiler's internal computer has encountered a critical error and cannot communicate with the rest of the system.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E99

Your boiler's internal computer has developed a serious communication fault and can no longer control the heating or hot water functions.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control interface

Related codes

Er

Your boiler has entered a lockout state to prevent further damage or safety risks, usually following a failed ignition or a recurring internal error.

High DIY-safe £120-350

What to check first

  1. Locate the reset button or selector dial on the front control panel.
  2. Press and hold the reset button (or turn the dial to 'R') for at least 5 seconds.
  3. Wait for the boiler to attempt to restart; if the code clears and the boiler fires up, monitor it closely.
  4. If the code returns immediately or stays on 'Er', do not attempt further resets.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
Er 01

Your boiler has tried to light several times but failed, so it has shut itself down for safety.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances, like your hob, are working to ensure fuel is reaching the house
  2. Ensure your gas meter hasn't run out of credit or been turned off
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensing probe
  • Printed Circuit Board (PCB)

Related codes

Er 01 + RESET

Your boiler has tried to light several times but failed, so it has locked itself out for safety.

High DIY-safe £90-£280

What to check first

  1. Check if your gas prepay meter has credit or other gas appliances are working.
  2. Press and hold the 'RESET' button for 2-3 seconds to see if the boiler restarts.
  3. Check that the condensate pipe (the white plastic pipe leading outside) isn't frozen if the weather is very cold.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

Er 02

Your boiler has switched itself off because it has detected that the water inside has become or is becoming too hot.

High DIY-safe £100-280

What to check first

  1. Ensure all radiator valves are fully open to allow water to circulate
  2. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Press and hold the 'Reset' button for five seconds to restart the system

Parts commonly replaced

  • Overheat Thermostat
  • Central Heating Pump
  • Main Heat Exchanger
  • Thermistor (NTC Sensor)

Related codes

Er 02 + RESET

Your boiler has shut down because it has detected it is getting too hot, triggering a safety switch to prevent damage.

High DIY-safe £100-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure there is enough water pressure in the system (typically 1.0 to 1.5 bar)
  3. Press and hold the 'Reset' button for five seconds to restart the boiler

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger (if blocked)

Related codes

Showing 31–40 of 67
Er 03

Your boiler's main control board has encountered an internal electronic failure and is unable to manage the heating process.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal wiring loom

Related codes

Er 03 + RESET

Your boiler has experienced a general safety lockout and requires a manual restart to try and clear the error.

High DIY-safe £100-350

What to check first

  1. Locate the selector dial on the front of the boiler control panel.
  2. Turn the dial to the 'RESET' position and hold it for 5 seconds.
  3. Turn the dial back to your desired heating or hot water setting and wait for the boiler to restart.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Er 04

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes correctly.

High DIY-safe £100-280

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop underneath the boiler to top it up with water.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Flow Temperature Sensor

Related codes

Er 04 +

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes properly.

High DIY-safe £100-£280

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves underneath the boiler to top it up.
  3. Ensure all radiator valves are open and not stuck shut.
  4. Once the pressure is corrected, press the 'Reset' button.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Flow Temperature Sensor

Related codes

Er 05

Your boiler has stopped working because it can no longer accurately measure the temperature of the water inside the system.

High Engineer only £90-160

Parts commonly replaced

  • Central heating NTC temperature sensor
  • Wiring harness

Related codes

Er 05 +

Your boiler has detected a problem with the fan that safely removes exhaust gases, meaning the system has shut down for safety.

High Engineer only £200-£450

Parts commonly replaced

  • Fanned Flue Assembly
  • Main PCB
  • Wiring Harness

Related codes

Er 06

Your boiler is having trouble measuring the temperature of your hot water, which usually results in the water being stone cold or not reaching the right temperature.

Medium Engineer only £90-£160

Parts commonly replaced

  • DHW Temperature Sensor (NTC Probe)
  • Wiring harness

Related codes

Er 06 +

Your boiler's central heating sensor has stopped working correctly, which means the system cannot accurately measure how hot the water is for your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating (CH) NTC Temperature Probe
  • Wiring harness / thermistor clips

Related codes

Er 07

Your boiler has detected that the water pressure is either too low or the sensor that monitors it is not working correctly, causing the system to shut down for safety.

High DIY-safe £80-180

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is below 1 bar, use the filling loop valves underneath the boiler to carefully top up the water level.
  3. Once the pressure is corrected, press the 'Reset' button on the boiler control panel.

Parts commonly replaced

  • Water pressure switch
  • Expansion vessel recharging
  • Filling loop

Related codes

Er 07 +

Your boiler's hot water sensor has failed, meaning the system doesn't know how hot your water is and will likely stop producing hot water for showers and taps.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Probe (NTC)
  • Wiring Harness

Related codes

Showing 41–50 of 67
Er 08

Your boiler is struggling to communicate with the outside temperature sensor, which helps it run efficiently.

Low DIY-safe £60-120

What to check first

  1. Turn the boiler power off and back on to see if the error clears.
  2. If the fault persists, use the boiler's control panel to turn off 'Weather Compensation' mode to bypass the sensor.
  3. Check for any visible damage to the wire leading to the small plastic box on your outside wall.

Parts commonly replaced

  • External Temperature Sensor
  • NTC Sensor Wiring

Related codes

Er 08 +

Your boiler's outside temperature sensor is either broken or sending a wrong signal, which affects how efficiently the heating adjusts to the weather.

Low DIY-safe £70-130

What to check first

  1. Check if the boiler still provides heating and hot water (it should continue to work in a failsafe mode).
  2. Inspect the external sensor on the outside of your property for any obvious signs of damage or loose wires.
  3. Try resetting the boiler to see if the error clears.

Parts commonly replaced

  • External temperature probe (NTC)
  • Wiring harness

Related codes

Er 09

Your boiler has detected that a sensor monitoring the temperature of the exhaust gases is not working correctly, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flue NTC temperature probe
  • Connecting wiring harness

Related codes

Er 09 +

Your boiler has detected that a sensor monitoring exhaust gas temperatures is faulty or has disconnected, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

Er 10

Your boiler has detected a blockage in the condensation drainage pipe or a fault with its internal sensing system, causing it to shut down for safety.

High DIY-safe £100-280

What to check first

  1. Check the white plastic pipe leading from the boiler to the outside for signs of freezing or blockages.
  2. If frozen, gently pour warm (not boiling) water over the external section of the pipe to melt the ice.
  3. Reset the boiler by turning the control knob to the 'R' position for a few seconds.

Parts commonly replaced

  • Condensate trap
  • Detection electrode
  • Main PCB

Related codes

Er 10 + RESET

Your boiler has shut down because it has detected that the exhaust gases are becoming dangerously hot, which is a safety feature to prevent damage to the flue system.

High Engineer only £120-250

Parts commonly replaced

  • Flue NTC sensor
  • Main Heat Exchanger
  • Burner gasket

Related codes

Er 11

Your boiler is failing to detect a flame, which means it cannot light safely to provide heating or hot water.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property.
  2. Ensure your gas meter has credit if you use a pre-payment meter.
  3. Gently press the 'Reset' button on the front control panel to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Ionisation Probe
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Er 11 + RESET

Your boiler has failed to light the gas or cannot tell that the flame is burning, causing it to shut down for safety.

High DIY-safe £90-250

What to check first

  1. Check that your gas supply is turned on and other gas appliances are working
  2. Ensure your condensate pipe has not frozen if it is cold outside
  3. Press and hold the RESET button for 2 seconds to attempt a restart

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Er 12

Your boiler has sensed a problem with the internal sensor that monitors the temperature of the water returning from your radiators.

Medium Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC thermistor
  • Wiring harness

Related codes

Er 12 +

Your boiler has detected that a sensor monitoring the temperature of the water coming back from your radiators is not working correctly.

High Engineer only £90-160

Parts commonly replaced

  • Central heating return NTC thermistor
  • Connecting wiring harness

Related codes

Showing 51–60 of 67
Er 13

Your boiler has detected that the water is getting too hot too quickly because it isn't circulating through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Gently bleed air from your radiators using a radiator key

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Return Temperature Sensor

Related codes

Er 13 +

Your boiler has sensed that water is becoming too hot too quickly, usually because it cannot circulate correctly through your radiators or pipes.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Check if the condensate pipe is frozen if the weather is extremely cold
  4. Reset the boiler using the control dial

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Temperature NTC Sensors

Related codes

Er 14

Your boiler has detected that water isn't moving through the system properly or there is a lack of water, causing it to overheat and lock itself for protection.

High DIY-safe £120-£350

What to check first

  1. Check the pressure gauge and top it up to 1.5 bar if it is low
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Check for any visible leaks around the pipework or radiators

Parts commonly replaced

  • Circulation Pump
  • Primary Thermistor (NTC Sensor)
  • Flow Switch

Related codes

Er 14 (RESET)

Your boiler has stopped working because water isn't moving through the system properly, causing it to overheat.

High DIY-safe £180-£350

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Try to 'Reset' the boiler using the dial or button on the front panel.
  4. Gently bleed your radiators to remove any trapped air that might be blocking flow.

Parts commonly replaced

  • Circulating Pump
  • Main Heat Exchanger
  • Primary Temperature Sensor (NTC)

Related codes

Er 14 +

Your boiler has detected that water isn't moving through the system properly or there is a lack of water pressure, causing it to overheat and lock itself for 10 minutes.

High DIY-safe £120-350

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is low, use the filling loop underneath the boiler to top it up.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.
  4. Bleed your radiators to remove any trapped air that might be blocking water flow.

Parts commonly replaced

  • Circulation Pump
  • Primary Heat Exchanger
  • Flow Temperature Sensor
  • Main PCB

Related codes

Er 14 + RESET

Your boiler has stopped working because water is not moving through the system properly or it has become dangerously hot.

High DIY-safe £180-350

What to check first

  1. Check that your radiator valves and boiler isolation valves are fully open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge
  3. Gently press the RESET button to see if the fault clears after cooling down

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Overheat Thermostat

Related codes

Er 19

Your boiler is having trouble measuring the temperature of the cold water coming in, which may affect how well it heats your hot water.

Low Engineer only £90-160

Parts commonly replaced

  • DHW inlet temperature probe
  • Connecting wiring harness

Related codes

Er 19 +

Your boiler's hot water sensor has stopped working correctly, which may cause issues with the temperature of your baths and showers.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Inlet NTC Temperature Probe
  • Wiring harness connectors

Related codes

Er 25

Your boiler has detected that the main heat exchanger is getting too hot or is not circulating water correctly, causing the system to shut down for safety.

High Engineer only £450-£900

Parts commonly replaced

  • Main Heat Exchanger
  • Overheat Thermostat
  • Temperature Sensors (NTC)

Related codes

Er 25 + RESET

Your boiler is failing to detect a flame, which means it cannot fire up to provide heating or hot water.

High DIY-safe £120-300

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas is reaching the property.
  2. Ensure your gas meter has credit if you use a pre-payment meter.
  3. Press and hold the RESET button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 61–67 of 67
Er 69

Your boiler has shut down because it has detected an electrical connection issue or an internal wiring conflict within its control system.

High Engineer only £100-£250

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • External sensor

Related codes

Er 99

Your boiler has lost power or hasn't had its model type correctly configured in the internal computer.

High DIY-safe £60-250

What to check first

  1. Check if the boiler is plugged in and the fused spur switch is turned on
  2. Check your home's main fuse box (consumer unit) for a tripped circuit breaker
  3. Try resetting the boiler by turning the control knob to 'R' for 5 seconds

Parts commonly replaced

  • Main PCB
  • Internal Fuse

Related codes

FL

Your boiler is notifying you that the water pressure has dropped too low and the system needs to be topped up.

Medium DIY-safe £0-80

What to check first

  1. Locate the filling loop valves underneath the boiler.
  2. Slowly open both valves to allow water into the system.
  3. Close both valves tightly once the pressure gauge reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor

Related codes

Li 01

Your boiler has reached an excessively high temperature while trying to provide hot water and has shut down as a safety precaution.

High Engineer only £120-350

Parts commonly replaced

  • Plate heat exchanger
  • DHW temperature sensor
  • Diverter valve motor
  • Internal pump
Pr 29

Your boiler has detected an issue with the sensor that monitors the temperature of the cold water coming into the unit, which can affect its ability to heat your water correctly.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) Inlet Probe
  • Wiring Harness
  • Solar Control Interface

Related codes

Pr 30

Your boiler has stopped working because the water pressure in the central heating system is too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the valves until you hear water flowing and watch the pressure gauge.
  3. Close the valves firmly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel
Wrench symbol

Your boiler is notifying you that it is due for its annual safety check and routine service.

Low Engineer only £80-£120

Parts commonly replaced

  • None (Service only)
  • Burner seal
  • Electrodes