High
An 11 on Biasi Advance 25C

Your boiler is struggling to light its burner or cannot detect that a flame has been successfully lit, preventing it from heating your water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flame detection error (An flashing + number error flashing

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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