Common problems guide

The most common Biasi Antares Combi problems

The faults most likely to send a Biasi Antares Combi into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

74 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
E02 High DIY-safe

Your boiler has switched itself off because it has detected that the internal water temperature has become too hot.

What to try first

Locate the reset button on the control panelPress and hold the reset button for several seconds to clear the lockoutCheck that all radiator valves are open and there is enough pressure in the system

Est. cost
£100-220
Parts
Limit Thermostat, Overheat Sensor, Circulation Pump
Full guide for E02
02
E16 High DIY-safe

Your boiler has shut down because a sensor has detected that the water leaving the unit to heat your radiators is getting too hot.

What to try first

Check that all your radiator valves are fully openEnsure the boiler pressure gauge is between 1.0 and 1.5 barPress the Reset button once to see if the fault clears

Est. cost
£100-220
Parts
Heating delivery NTC thermistor, Central heating pump, Main heat exchanger (descaling)
Full guide for E16
03
13 High DIY-safe

Your boiler has detected that the water is heating up too quickly or not circulating properly, causing the system to shut down to prevent overheating.

What to try first

Check that all radiator valves are fully openCheck that the boiler pressure is between 1.0 and 1.5 barEnsure there are no blockages in the system by bleeding your radiators

Est. cost
£100-£350
Parts
Circulation Pump, Main Heat Exchanger, NTC Temperature Sensors
Full guide for 13
04
14 High DIY-safe

Your boiler has likely overheated because water is not circulating properly through the system.

What to try first

Check that your central heating valves (lockshields) are openEnsure all radiator valves are turned to the highest settingCheck the boiler pressure is between 1 and 1.5 barTry resetting the boiler after it has cooled down for 30 minutes

Est. cost
£180-350
Parts
Circulating Pump, Overheat Thermostat, Main Heat Exchanger (Descaling)
Full guide for 14
05
15 High DIY-safe

Your boiler is struggling to move water through the system correctly, which is causing it to shut down to prevent overheating.

What to try first

Check that your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.Ensure all radiator valves and isolation valves under the boiler are fully open.Gently bleed your radiators to remove any trapped air pockets.

Est. cost
£120-£350
Parts
Circulation Pump, Main Heat Exchanger, Flow Temperature Sensor
Full guide for 15
06
18 High DIY-safe

Your boiler has detected that the water isn't heating up or circulating correctly immediately after starting, causing it to shut down for safety.

What to try first

Check that your central heating valves (lockshields) are fully openEnsure your radiators are bled to remove any trapped airCheck the system pressure gauge and top it up to 1.5 bar if it is too low

Est. cost
£120-£350
Parts
Circulation Pump, Flow/Return Temperature Sensors (NTC), Diverter Valve
Full guide for 18

on the Biasi Antares Combi

Limit ThermostatOverheat SensorCirculation PumpHeating delivery NTC thermistorCentral heating pumpMain heat exchanger (descaling)

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Biasi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

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See the full 74-code list for the Biasi Antares Combi