Biasi Antares Combi Fault codes & diagnostics

111 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 24 kW 2019-present

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7 Emergency 96 High 6 Medium 2 Low

All 111 documented codes

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1 +

Your boiler has tried to light several times but failed, so it has locked itself for safety.

High DIY-safe £100-£280

What to check first

  1. Check if other gas appliances (like a hob) are working to ensure gas supply is on
  2. Check if your gas meter has credit
  3. Press the Reset button on the control panel

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
2 +

Your boiler has switched itself off because it has detected that the water inside has become too hot.

High DIY-safe £100-250

What to check first

  1. Check that all radiator valves are fully open to allow water to flow.
  2. Ensure there is enough pressure in the system by checking the pressure gauge is between 1 and 1.5 bar.
  3. Press and hold the reset button to see if the fault clears after the system has cooled down.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger
3 +

Your boiler has stopped working to prevent a technical fault from causing damage, essentially 'tripping' itself off like a fuse.

High DIY-safe £100-350

What to check first

  1. Locate the selector switch on the front control panel.
  2. Turn the dial to the 'R' or 'Reset' position for 5 seconds.
  3. Return the dial to the heat or hot water position and check if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
4 +

Your boiler has stopped working because the water pressure is either too low, too high, or the water isn't moving through the system correctly.

High DIY-safe £100-£280

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is below 1 bar, use the filling loop underneath the boiler to carefully top it up.
  3. If the pressure is above 3 bar, bleed a radiator to release excess pressure.
  4. Restart the boiler once the pressure is corrected.

Parts commonly replaced

  • Water pressure sensor
  • Circulation pump
  • Expansion vessel

Related codes

5 +

Your boiler has detected an issue with the ventilation fan, which means it cannot safely clear exhaust fumes and will not ignite.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Air pressure switch
6 +

Your boiler has detected a fault with the sensor that monitors the temperature of the water leaving the unit to heat your radiators.

High Engineer only £90-160

Parts commonly replaced

  • NTC Heating Flow Sensor
  • Connecting Wiring Harness

Related codes

7 +

Your boiler is struggling to accurately measure the temperature of your hot water due to a faulty internal sensor.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW NTC thermistor (sensor)
  • Sensor wiring harness
8 +

Your boiler's outside temperature sensor has failed, meaning the system doesn't know how hard it needs to work to heat your home based on the weather.

Medium Engineer only £90-160

Parts commonly replaced

  • External NTC Sensor
  • Sensor Wiring
10

Your boiler has shut down because it has detected an unsafe build-up of heat or exhaust gases in the flue system.

Emergency Engineer only £140-£350

Parts commonly replaced

  • Flue gas probe
  • Thermal fuse
  • Heat exchanger cleaning
  • Flue seals
10 +

Your boiler has shut down because it detected that the exhaust gases have become dangerously hot, potentially damaging internal safety components.

Emergency Engineer only £180-350

Parts commonly replaced

  • Flue gas probe
  • Thermal fuse
  • Main heat exchanger
  • Burner gasket
Showing 11–20 of 111
11 +

Your boiler is detecting a flame when it shouldn't be there, which is a safety mechanism that prevents the system from starting up.

High Engineer only £120-300

Parts commonly replaced

  • Ionisation probe
  • Gas valve
  • Printed Circuit Board (PCB)
12

Your boiler has detected a problem with the sensor that monitors the temperature of the water coming back from your radiators, preventing it from heating your home safely.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor
  • Connecting wiring harness

Related codes

12 +

Your boiler has detected a fault with a temperature sensor that monitors the water returning to the unit, causing the system to stop working for safety.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor
  • Connecting wiring harness

Related codes

13

Your boiler has detected that the water is heating up too quickly or not circulating properly, causing the system to shut down to prevent overheating.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Check that the boiler pressure is between 1.0 and 1.5 bar
  3. Ensure there are no blockages in the system by bleeding your radiators

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • NTC Temperature Sensors

Related codes

13 +

Your boiler is overheating because the water is getting too hot too quickly, usually due to a lack of proper water flow through the system.

High DIY-safe £120-£350

What to check first

  1. Ensure all radiator valves (TRVs) are fully open
  2. Check that the boiler pressure is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air

Parts commonly replaced

  • Circulation pump
  • Central heating filter (cleaning)
  • Main heat exchanger

Related codes

14

Your boiler has likely overheated because water is not circulating properly through the system.

High DIY-safe £180-350

What to check first

  1. Check that your central heating valves (lockshields) are open
  2. Ensure all radiator valves are turned to the highest setting
  3. Check the boiler pressure is between 1 and 1.5 bar
  4. Try resetting the boiler after it has cooled down for 30 minutes

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Descaling)

Related codes

14 +

Your boiler has overheated or the water is not circulating properly through the system, causing it to shut down for safety.

High DIY-safe £180-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the gauge
  3. Press the Reset button once to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • NTC Temperature Sensor

Related codes

15

Your boiler is struggling to move water through the system correctly, which is causing it to shut down to prevent overheating.

High DIY-safe £120-£350

What to check first

  1. Check that your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and isolation valves under the boiler are fully open.
  3. Gently bleed your radiators to remove any trapped air pockets.

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Flow Temperature Sensor

Related codes

15 +

Your boiler has likely stopped working because water is not moving through the system quickly enough to prevent it from overheating.

High DIY-safe £150-350

What to check first

  1. Check that your central heating valves (lockshields) are fully open
  2. Ensure at least one or two radiators are turned to maximum
  3. Bleed your radiators to remove any trapped air
  4. Check that the boiler pressure is between 1.0 and 1.5 bar

Parts commonly replaced

  • Circulation Pump
  • Main Heat Exchanger
  • Flow Temperature Sensor

Related codes

16

Your boiler has sensed that the exhaust gases are getting too hot and has shut down as a safety precaution.

Emergency Engineer only £120-350

Parts commonly replaced

  • Flue NTC Sensor
  • Heat Exchanger
  • Main PCB

Related codes

Showing 21–30 of 111
16 +

Your boiler has shut down because the internal exhaust gases have reached a temperature that is dangerously high.

High Engineer only £120-350

Parts commonly replaced

  • Flue NTC Sensor
  • Main Heat Exchanger
  • Gas Valve

Related codes

18

Your boiler has detected that the water isn't heating up or circulating correctly immediately after starting, causing it to shut down for safety.

High DIY-safe £120-£350

What to check first

  1. Check that your central heating valves (lockshields) are fully open
  2. Ensure your radiators are bled to remove any trapped air
  3. Check the system pressure gauge and top it up to 1.5 bar if it is too low

Parts commonly replaced

  • Circulation Pump
  • Flow/Return Temperature Sensors (NTC)
  • Diverter Valve

Related codes

18 +

Your boiler has stopped working because it cannot detect the water temperature rising quickly enough after firing up.

High DIY-safe £120-350

What to check first

  1. Check that the boiler pressure is between 1.0 and 1.5 bar
  2. Ensure all radiator valves and isolation valves under the boiler are fully open
  3. Try bleeding your radiators to remove trapped air
  4. Reset the boiler using the control knob

Parts commonly replaced

  • Circulation Pump
  • Temperature Sensors (NTC)
  • Main Heat Exchanger
19

Your boiler has detected a problem with one of its internal monitoring sensors, which is preventing the system from operating correctly.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness
  • Main Circuit Board

Related codes

19 +

Your boiler's internal monitoring system has detected a fault with one of its temperature sensors, which is preventing the unit from operating correctly.

High Engineer only £120-£220

Parts commonly replaced

  • NTC Temperature Probe
  • Wiring Harness
  • Main Circuit Board (PCB)

Related codes

20

Your boiler has detected an internal electronic failure and has shut down for safety because it cannot correctly control the gas valve.

High Engineer only £180-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Gas Valve
  • Wiring Harness

Related codes

20 +

Your boiler has detected an internal electrical fault with the gas valve control system and has shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Gas Valve

Related codes

21

Your boiler has stopped working because its internal safety computer cannot correctly control the gas valve, meaning the boiler has locked itself out for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Gas Valve

Related codes

21 +

Your boiler's main control board has detected a failure in the internal switch that controls the gas valve, preventing the system from firing up for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Gas Valve

Related codes

22 +

Your boiler has detected a flame that continues to burn even after the gas valve should have closed, which is a safety fault that requires a professional inspection.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Electrode
  • Main PCB

Related codes

Showing 31–40 of 111
23

Your boiler is unable to control the flame size properly because a key electronic connection to the gas control system has failed.

High Engineer only £140-260

Parts commonly replaced

  • Gas valve modulator coil
  • Gas valve assembly
  • Main PCB

Related codes

23 +

Your boiler is unable to control its heat levels properly because a key internal communication cable has come loose or failed.

High Engineer only £120-220

Parts commonly replaced

  • Modulator coil
  • Wiring harness
  • Gas valve

Related codes

24

Your boiler has sensed a blockage or issue with the flue pipe that safely carries exhaust fumes out of your home, causing it to shut down for safety.

Emergency Engineer only £100-280

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • Venturi Tube

Related codes

24 +

Your boiler has detected that waste gases cannot properly escape through the flue pipe, causing the system to shut down for safety.

Emergency Engineer only £100-250

Parts commonly replaced

  • Air Pressure Switch
  • Venturi Tube
  • Fan
  • Flue Terminal

Related codes

25

Your boiler is failing to keep the flame lit and has locked itself out after several unsuccessful attempts to stay running.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Ignition Electrode
  • Printed Circuit Board (PCB)
25 +

Your boiler is repeatedly failing to keep a steady flame, causing it to shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

26

Your boiler has detected that its internal temperature sensors are giving very different readings, causing the system to shut down for safety.

High Engineer only £100-£220

Parts commonly replaced

  • NTC Temperature Sensors
  • Circulation Pump
  • Printed Circuit Board (PCB)

Related codes

26 +

Your boiler has detected that its temperature sensors disagree with each other, so it has shut down as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Heating NTC Sensor
  • Flow/Return Thermistor
  • Control Board

Related codes

40

Your boiler has detected an issue with the electrical power timing reaching the unit, which is preventing it from running safely.

High Engineer only £100-£350

Parts commonly replaced

  • Main Circuit Board (PCB)
  • External Electrical Supply Wiring
40 +

Your boiler is struggling to operate because the electrical power entering the unit does not match the required frequency standards.

High Engineer only £120-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • External voltage regulator
Showing 41–50 of 111
42

Buttons on the control panel appear to be stuck or are not communicating correctly with the boiler's internal computer.

Medium DIY-safe £120-240

What to check first

  1. Check if any control buttons are physically stuck in the 'pressed' position
  2. Gently clean the control panel surface with a dry cloth
  3. Turn the boiler off at the fused spur switch, wait 30 seconds, and turn it back on to reset the electronics

Parts commonly replaced

  • User interface (Control board)
  • Main PCB
42 +

Your boiler’s control panel buttons are stuck or faulty, preventing you from changing settings or resetting the unit.

Medium DIY-safe £120-250

What to check first

  1. Check if any control buttons are physically stuck or pressed in
  2. Gently wipe the control panel with a dry cloth to clear debris
  3. Switch the boiler off at the fused spur switch for 30 seconds and turn it back on

Parts commonly replaced

  • User interface PCB
  • Control knob/button assembly
  • Main circuit board (PCB)

Related codes

44 +

Your boiler has stopped working because the water pressure is too low or it is struggling to light the burner.

High DIY-safe £90-280

What to check first

  1. Check the pressure gauge on the front of the boiler
  2. If the needle is below 1 bar, use the filling loop valves underneath the boiler to top up the water pressure to 1.5 bar
  3. Once the pressure is corrected, press the reset button

Parts commonly replaced

  • Filling loop
  • Gas valve
  • Ignition electrode
  • Water pressure switch

Related codes

50

Your boiler is having trouble talking to its smart thermostat or external controller, meaning it may not receive instructions to turn the heating on.

High DIY-safe £90-250

What to check first

  1. Check that your room thermostat or smart controller is powered on and has working batteries.
  2. Restart the boiler using the reset button to attempt to re-establish the connection.
  3. Check for any loose wires connecting the external thermostat to its wall base.

Parts commonly replaced

  • OpenTherm Controller
  • Wiring Harness
  • Main PCB
50 +

Your boiler is having trouble 'talking' to your smart thermostat or external controls, meaning it cannot receive instructions to provide heating or hot water.

High Engineer only £90-180

Parts commonly replaced

  • OpenTherm thermostat
  • Control wiring
  • Main PCB

Related codes

62

Your boiler needs to perform an automatic self-calibration of its gas valve and combustion settings to ensure it operates efficiently.

Medium DIY-safe £60-120

What to check first

  1. Locate the selector switch on the front control panel
  2. Turn the selector to the 'Reset' position and hold for 2–5 seconds
  3. Return the switch to its original position and wait for the boiler to complete its automatic calibration cycle

Parts commonly replaced

  • Gas valve
  • Spark electrodes
  • PCB

Related codes

62 +

Your boiler is requesting a system recalibration to ensure the gas and air are burning correctly and efficiently.

Low DIY-safe £0-120

What to check first

  1. Locate the Reset button on the boiler control panel.
  2. Press and hold the Reset button for approximately 5 seconds.
  3. Wait for the boiler to complete its automatic calibration sequence.

Parts commonly replaced

  • N/A (Software reset)
  • Gas Valve
  • Printed Circuit Board (PCB)
65

Your boiler is struggling to maintain a stable flame because the internal controls are detecting that the gas is not burning correctly.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Main PCB
  • Venturi assembly

Related codes

65 +

Your boiler is struggling to manage the flame correctly and has shut down as a safety precaution because it cannot maintain a stable burn.

High Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Electrode set
  • Printed Circuit Board (PCB)

Related codes

68

Your boiler is struggling to get enough gas to stay lit, which has caused it to stop working as a safety precaution.

High DIY-safe £100-350

What to check first

  1. Check if your gas meter has credit (if using a pre-payment meter)
  2. Ensure the main gas stopcock is fully open
  3. Check if other gas appliances, like a hob, are working correctly to rule out a supply cut

Parts commonly replaced

  • Gas Valve
  • Gas Meter Regulator
  • Ignition Electrode

Related codes

Showing 51–60 of 111
68 +

Your boiler is struggling to get enough gas to stay lit, which means it cannot heat your home or water safely.

High Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Gas Meter Regulator
  • Printed Circuit Board (PCB)

Related codes

77 +

Your boiler's internal computer has lost its settings and cannot correctly control the power of the burner.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB (Control Board)
  • Modulator Coil

Related codes

78

Your boiler is struggling to get enough gas to stay lit, which has caused it to stop working for safety reasons.

High Engineer only £100-280

Parts commonly replaced

  • Gas Valve
  • Gas Pipework/Meter Regulator
  • Ignition Electrodes
78 +

Your boiler is struggling to receive enough gas to operate correctly and has shut down as a safety precaution.

High DIY-safe £100-£250

What to check first

  1. Check if your gas meter has credit or if your emergency credit needs activating.
  2. Verify that other gas appliances in your home, like a hob, are working correctly.
  3. Ensure the gas isolation valve under the boiler is fully open.

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • External Gas Regulator
79

Your boiler's electronic brain is struggling to properly manage the heat output, which usually means it cannot control the gas flow correctly.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Gas Valve Modulator

Related codes

79 +

Your boiler's electronic brain is having trouble communicating with the internal gas control valve, preventing the system from regulating the flame height correctly.

High Engineer only £140-£320

Parts commonly replaced

  • Main PCB
  • Gas Valve Modulator Coil
  • Wiring Harness

Related codes

89

Your boiler's internal computer has encountered a technical glitch or an issue with the electrical power coming into your home.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Surge Protector
  • External Power Suppressors

Related codes

89 +

Your boiler has detected an internal computer error or an unstable electrical supply, which is preventing it from running safely.

High Engineer only £180-£350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Mains electrical filter
91

Your boiler has stopped working because it has been reset too many times in a short period and has now locked itself for safety.

High Engineer only £100-350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
91 +

Your boiler has been reset too many times in a short period and has now permanently locked itself for safety.

High Engineer only £100-£350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Flame Sensing Probe

Related codes

Showing 61–70 of 111
96

Your boiler has detected an issue with the electrical power supply coming into your home, meaning the electrical timing does not match what the boiler requires to run safely.

High Engineer only £100-£350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Surge Protector
96+

Your boiler has shut down completely because it has experienced several technical faults in a short period and has locked itself for safety.

High Engineer only £120-350

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

97

Your boiler is not receiving the correct amount of electrical power to operate safely and has shut down as a precaution.

High Engineer only £100-£350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Voltage Regulator
  • Transformer
E01

Your boiler has stopped working because it cannot light the burner or detect that a flame has started.

High DIY-safe £100-£350

What to check first

  1. Check if your gas supply is turned on or if other gas appliances are working
  2. Press and hold the 'Reset' button for five seconds
  3. Ensure your prepaid gas meter has sufficient credit

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E02

Your boiler has switched itself off because it has detected that the internal water temperature has become too hot.

High DIY-safe £100-220

What to check first

  1. Locate the reset button on the control panel
  2. Press and hold the reset button for several seconds to clear the lockout
  3. Check that all radiator valves are open and there is enough pressure in the system

Parts commonly replaced

  • Limit Thermostat
  • Overheat Sensor
  • Circulation Pump

Related codes

E03

Your boiler has sensed that the exhaust gases are getting too hot and has shut down as a safety precaution to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Flue probe
  • Thermal fuse
  • Main heat exchanger

Related codes

E04

Your boiler has detected that the electrical wiring in your home or the plug is connected the wrong way round, preventing it from starting safely.

High Engineer only £80-160

Parts commonly replaced

  • Internal wiring harness
  • Printed Circuit Board (PCB)

Related codes

E05

Your boiler is failing to light the gas flame despite several attempts, meaning it cannot provide heat or hot water.

High DIY-safe £100-£280

What to check first

  1. Check that your gas stopcock or meter valve is fully open and you have credit on your meter.
  2. Verify that other gas appliances in your home, such as a hob, are working correctly.
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensing probe
  • Printed Circuit Board (PCB)

Related codes

E06

Your boiler has stopped working because the fan that clears away waste gases is not spinning at the correct speed.

High Engineer only £180-350

Parts commonly replaced

  • Fan motor
  • Main circuit board (PCB)
  • Venturi tube

Related codes

E07

Your boiler has shut down because it cannot safely expel waste gases, likely due to a blockage in the flue pipe or a fault with the internal fan.

High Engineer only £150-£350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue venting

Related codes

Showing 71–80 of 111
E08

Your boiler has stopped working because it cannot safely push exhaust gases out of the flue pipe.

High Engineer only £120-350

Parts commonly replaced

  • Fan unit
  • Air pressure switch
  • Flue venting

Related codes

E10

Your boiler’s internal computer brain has developed a communication fault or hardware failure and can no longer control the heating system.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E11

Your boiler thinks it sees a flame even though the gas should be turned off, which is a safety conflict causing the system to shut down.

Emergency Engineer only £120-350

Parts commonly replaced

  • Ionisation electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E12

Your boiler’s internal computer has developed a serious fault and can no longer control the heating or hot water system.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E13

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down for safety.

High Engineer only £100-£180

Parts commonly replaced

  • Flue NTC Sensor
  • Wiring harness
  • Main PCB

Related codes

E14

Your boiler has detected that the exhaust gases are getting too hot, causing it to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Flue NTC Sensor
  • Main Heat Exchanger
  • Circulation Pump

Related codes

E15

Your boiler's internal thermometer that measures the temperature of the water flowing to your radiators has developed a fault and can no longer read the temperature correctly.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating Flow NTC Sensor
  • Wiring harness

Related codes

E16

Your boiler has shut down because a sensor has detected that the water leaving the unit to heat your radiators is getting too hot.

High DIY-safe £100-220

What to check first

  1. Check that all your radiator valves are fully open
  2. Ensure the boiler pressure gauge is between 1.0 and 1.5 bar
  3. Press the Reset button once to see if the fault clears

Parts commonly replaced

  • Heating delivery NTC thermistor
  • Central heating pump
  • Main heat exchanger (descaling)

Related codes

E17

Your boiler has stopped working because the sensor that monitors the temperature of the water returning from your radiators has developed a fault.

High Engineer only £90-160

Parts commonly replaced

  • Heating return NTC thermistor
  • Wiring harness connector

Related codes

E18

Your boiler has detected that the water returning from your radiators is getting too hot, which often points to a circulation problem or a faulty sensor.

High DIY-safe £90-180

What to check first

  1. Check that all radiator valves (TRVs) are fully open
  2. Ensure the boiler pressure gauge is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air
  4. Reset the boiler to see if the fault clears

Parts commonly replaced

  • Heating return NTC thermistor
  • Central heating pump
  • Main heat exchanger (de-scaling)

Related codes

Showing 81–90 of 111
E19

Your boiler's hot water sensor has failed or has a wiring fault, meaning the system cannot accurately measure the temperature of the water coming out of your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW NTC thermistor (temperature probe)
  • Sensor wiring harness

Related codes

E20

Your boiler has stopped working because it cannot detect a steady gas supply or there is a communication error with its internal control board.

High Engineer only £180-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Gas Valve
  • Ignition Electrode

Related codes

E21

Your boiler's computer brain has encountered an internal software or hardware error and can no longer process instructions.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E22

Your boiler’s internal computer has lost its settings and doesn't know how to operate properly, often occurring after a power cut or a part replacement.

High Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

E23

Your boiler's main control center has suffered a communication failure or internal fault, preventing the appliance from operating.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E24

Your boiler has switched itself off because the internal temperature sensors are giving conflicting readings and can no longer guarantee safe operation.

High Engineer only £120-220

Parts commonly replaced

  • Primary NTC thermistor
  • Safety NTC probe
  • Main PCB

Related codes

E25

Your boiler's internal computer has developed a serious fault and can no longer control the heating or hot water functions.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E26

Your boiler’s internal computer has developed a serious fault and can no longer control the heating and hot water components properly.

High Engineer only £250-£450

Parts commonly replaced

  • Main Electronic Control Board (PCB)
  • Wiring Harness

Related codes

E31

Your boiler is having trouble communicating with your thermostat or remote controller, meaning it can't receive the signal to turn the heating on.

High DIY-safe £90-250

What to check first

  1. Check if the batteries in your room thermostat or remote control need replacing
  2. Ensure the wireless receiver or thermostat is within range and hasn't been moved
  3. Turn the boiler power off at the fused spur, wait 30 seconds, and turn it back on to reset the connection

Parts commonly replaced

  • Room thermostat batteries
  • Wireless receiver
  • Remote control unit
  • Main PCB

Related codes

E40

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £60-120

What to check first

  1. Locate the filling loop (usually a silver braided hose with small valves underneath the boiler).
  2. Open the valves slowly to allow water into the system while watching the pressure gauge.
  3. Close the valves tightly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Water pressure switch
  • Expansion vessel

Related codes

Showing 91–100 of 111
E42

Your boiler has shut down because a safety component detected it was getting dangerously hot, and this fuse now needs to be replaced.

High Engineer only £120-£250

Parts commonly replaced

  • Safety thermal fuse
  • Heat exchanger
  • Main PCB

Related codes

E44

Your boiler has detected a communication problem or a physical fault with the temperature sensor that monitors the main heating water circuit.

High Engineer only £100-£280

Parts commonly replaced

  • Primary NTC Temperature Probe
  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E50

Your boiler has lost connection with its outdoor thermometer, meaning it might struggle to adjust its temperature correctly for the weather.

Low Engineer only £90-160

Parts commonly replaced

  • External Temperature Sensor
  • Sensor Wiring
  • PCB Connection Plug

Related codes

E62

Your boiler has detected that the temperature in the exhaust flue is incorrect or the sensor monitoring it has developed a fault.

High Engineer only £100-£190

Parts commonly replaced

  • Flue NTC sensor (probe)
  • Wiring harness
  • Main circuit board (PCB)

Related codes

E65

Your boiler's main internal computer has developed a fault and can no longer control the heating or hot water functions.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • PCB Wiring Harness
E68

Your boiler's internal computer has developed a serious fault and can no longer control the heating system safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E77

Your boiler’s main internal computer has developed a fault and can no longer control the heating or hot water functions.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E78

Your boiler's main internal computer has developed a serious fault and is no longer able to control the heating and hot water systems.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E79

Your boiler's internal computer has developed a critical error, meaning it can no longer control the heating or hot water functions.

High Engineer only £250-£450

Parts commonly replaced

  • Main Electronic Printed Circuit Board (PCB)

Related codes

E85

Your boiler's main internal computer has developed a serious fault, preventing the system from running safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

Showing 101–110 of 111
E91

Your boiler's computer controller has suffered an internal failure and can no longer manage the system's operations.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E96

Your boiler's main internal computer has encountered a setup error or a hardware failure and needs a reset or professional attention.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E97

Your boiler has lost its correct configuration settings and needs to be reprogrammed to work safely.

High Engineer only £80-£150

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

E99

Your boiler’s main internal computer has encountered a major electrical error and can no longer control the heating or hot water operations.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

Faulty condensate drainage

Your boiler has detected a blockage in the waste pipe that carries away excess liquid, causing the system to shut down to prevent leaks.

High DIY-safe £80-140

What to check first

  1. Locate the plastic pipe leading from the boiler to the outside drain.
  2. Check if the end of the pipe is frozen or blocked with garden debris.
  3. Carefully pour warm (not boiling) water over the frozen section of the external pipe.
  4. Reset the boiler using the control knob once the blockage is cleared.

Parts commonly replaced

  • Condensate trap
  • External pipe insulation
  • Condensate pump

Related codes

Faulty flame detection

Your boiler is struggling to confirm that the gas has ignited properly, causing it to shut down as a safety precaution.

High Engineer only £90-180

Parts commonly replaced

  • Flame detection electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
Faulty gas valve

Your boiler is unable to light the gas burner because it isn't receiving any fuel, likely due to a mechanical failure or an electrical communication issue with the gas control valve.

High Engineer only £220-£380

Parts commonly replaced

  • Gas Valve
  • PCB (Printed Circuit Board)
  • Wiring Loom
Faulty ignition

Your boiler is struggling to light the burner, meaning it cannot heat your water or radiators.

High Engineer only £120-£250

Parts commonly replaced

  • Ignition electrodes
  • Ignition lead
  • Printed Circuit Board (PCB)
Gas supply fault

Your boiler is not receiving enough gas to light the flame or keep it running safely.

High DIY-safe £100-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position.
  2. Verify that other gas appliances, such as a hob, are working to rule out a meter issue.
  3. If you have a prepayment meter, ensure you have sufficient credit and that the meter hasn't locked out.

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Gas Meter Regulator
L1

Your boiler has detected that the water pressure sensor is not communicating correctly or the main control board is unable to read the system pressure.

High Engineer only £140-£350

Parts commonly replaced

  • Water pressure transducer
  • Main PCB
  • Wiring harness
Showing 111–111 of 111
Safety thermostat intervention

Your boiler has switched itself off to prevent damage because the water inside it has become too hot.

High DIY-safe £100-£280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Wait for the boiler to cool down and press the reset button

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Primary Heat Exchanger