Emergency
E11 on Biasi Antares System

Your boiler thinks a flame is present even though the burner should be switched off, which is a safety conflict causing the system to lock out.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Parasite flame (flame detection with burner off)

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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