High
E01 on Biasi Basica Combi

Your boiler has failed to light the gas or cannot detect the flame, meaning you have no heating or hot water until it is reset or repaired.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition failure / no flame detection

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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