High
15E on Biasi Activ A

Your boiler is struggling to circulate water properly, which is preventing it from heating your home or water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

None or too low water flow; Faulty pump (temp. difference between probes higher than 35° C)

From this model's manual
Verified against the Biasi/Biasi Bm Biasi Concept 400 20 1 Mfs installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 31 fault codes on the Activ A

Seeing a different code? Every code this model can display, in one place.

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