The 6 most common faults
Your boiler has detected that the water pressure inside your heating system is too low to operate safely and effectively.
Locate the filling loop, which is a silver braided hose under your boiler.Open the small valve or tap attached to the hose until you hear water flowing.Watch the pressure gauge on the front of the boiler until the needle reaches between 1.0 and 1.5 bar.Close the valve tightly to stop the flow.
Your boiler has detected that there is either not enough water inside the system or that the water is not circulating correctly, which prevents it from heating your home.
Check your boiler pressure gauge; if it is below 1 bar, locate the filling loop under the boiler.Open the valves to allow water into the system until the gauge reaches 1.5 bar, then turn the valves off securely.Restart your boiler to see if the error clears.
Your boiler has detected that water is not circulating correctly through the system, which is preventing it from heating your home or water safely.
Check the pressure gauge on the front of the boiler; if it is below 1 bar, locate the filling loop under the boiler.Open the filling loop valves to top up the system pressure until the gauge reads between 1 and 1.5 bar.Close the valves tightly and restart the boiler.
Your boiler has detected that there is not enough water circulating inside the system to operate safely.
Check the boiler pressure gauge on the front display; if it is below 1 bar, your system needs re-pressurizing.Locate the external filling loop (usually two silver taps connected by a flexible hose underneath the boiler).Slowly open the taps to allow water into the system until the gauge reaches 1.5 bar, then turn both taps off tightly.
Your boiler has stopped working because it cannot light the flame required to produce heat or hot water.
Full guide for Er01Your boiler has switched itself off because it has detected an overheating issue, which prevents it from operating until the fault is corrected.
Full guide for Er02on the Biasi Concept 400 20 1 Mfs
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Biasi shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue